Karen Ndunge Thomas

KAREN NDUNGE THOMAS Tel: - Email- A HUMAN RESOURCE PROFESSIONAL CAREER PROFILE SUMMARY Dedicated and accomplished HR specialist with over 10 years of diverse experience in the field of human resource management. Proven expertise in talent acquisition, employee relations, performance management and organizational development. Proficient in creating and implementing HR strategies aligned with business goals that improve employee engagement and retention and overall organizational success. Strong interpersonal and intrapersonal skills, with experience working effectively with crossfunctional teams and senior executives to drive HR initiatives forward. Recognized for promoting a positive and inclusive work environment and ensuring compliance with applicable employment laws and regulations. Passionate about optimizing processes and using technology to streamline HR operations and improve the employee experience. A results-oriented leader who thrives in a dynamic, fast-paced environment that consistently delivers measurable impact to achieve strategic HR and business goals. Currently looking to secure a challenging position where the experience I have acquired over time will be fully utilized to make a positive change in the organization by challenging processes and improving its effectiveness.       KEY SKILLS AND COMPETENCIES Sourcing and identifying top talent  Conducting interviews and assessments Salary benchmarking and analysis  Conflict resolution and mediation Employer branding and candidate  Employee counseling and support experience enhancement  Grievance handling Policy enforcement and compliance  Incentive and bonus programs Benefits administration  Active listening Aligning HR initiatives with business  Relationship-building and networking goals WORK HISTORY Human Resource Consultant Unique Talent Consultants Limited | Jan 2015- To date Duties and Responsibilities  Marketing the company’s services  Drafting of Human Resource policy manual and employee handbook  Contacting interviews on behalf of clients  Contacting Employee background screening  Oversee the overall business of the organization  Contacting performance appraisal  Drafting recruitment reports  Manage employee leave schedule  Manage employment contracts  Contacting exit interviews on behalf of clients  Organizing team buildings pg. 1.        Managing and assisting departmental heads on planning for annual leaves, maternity leaves, and paternity leaves for employees in their department Ensuring all employees have reported to work and if absent establish the reason of absence and handle the matter accordingly Be involved in candidate sourcing: review resumes and credentials for appropriateness of skills, experience, and knowledge in relation to position requirements. Develop and maintain network of contacts to help identify and source qualified candidates, Negotiate salaries with candidates based on available salary scale Proof reading of all job postings before going out Screen resumes, select potential candidates and provide short list of approved candidates to Hiring Managers for interview Achievements & Highlights  Cultivated strong partnerships with clients, earning a reputation for providing trusted and reliable HR advisory services that consistently exceeded expectations.  Developed and implemented a comprehensive HR strategy for a client, aligning their workforce with business goals and driving performance improvements.  Conducted a thorough skills assessment and competency mapping, enabling the client to identify skill gaps and implement targeted training programs. Administration Officer Kalinga & Co. Advocates | Jan 2012 - Dec 2014 Duties and Responsibilities  Screening telephone calls, enquiries and requests, and handling them when appropriate  Maintenance of staff records  Organizing, maintaining diaries, and making appointments  Administration of employee medical scheme  Prepare HR related reports as requested by the principal partner    Manage all employee leave schedules Planning staff events Manage the exit process of employees   Handling petty cash Providing administrative support to the firm  Making travel arrangements for staff     Resolving any customer complaints Prepare change of address records Contact customers in order to respond to inquiries Collect deposits or payments and arrange for billing Key Achievements & Highlights  Managed contract renewals and compliance, ensuring timely renewals and adherence to contractual obligations.  Orchestrated large-scale company events, conferences, and workshops, enhancing the organization's reputation and fostering positive stakeholder relationships.  Facilitated complex travel arrangements for company executives, optimizing itineraries and minimizing travel-related issues. pg. 2.  OTHER PAST EXPERIENCES Administration Officer – Toto’s Corner Enterprises ● EDUCATION & CREDENTIALS Diploma in Human Resource Management- Kenya Institute of Management - April 2014- March 2015 ● Bachelor of Business Administration (HRM)- Kenya Methodist University- September 2009- August 2012 PROFESSIONAL TRAINING AND CERTIFICATION International school of ministry – 2021  Leadership Development  Project Management  Personal Development INTERESTS Reading, Travelling REFEREES Judith Kalinga Managing Director Kalinga & Company Advocates-Tel:- MR Thomas Kyonze Director Ezzon paints Ltd Tel:- Email:-Hillary Mutisya Unique Talent Consultants Limited Email-Tel: - pg. 3.