Karen Mong'are
$10/hr
Customer email & inbox support using CRM tools to manage inquiries, orders, and returns efficiently.
- Reply rate:
- 50.0%
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 31 years old
- Location:
- Nairobi, Nairobi, Kenya
- Experience:
- 4 years
Languages
English – Fluent
Swahili – Fluent
French – Beginner
Strenghts
Managing emails efficiently
Keeping information organized
Paying attention to details
Following instructions carefully
Friendly customer interaction
Ability to explain solutions to clients
Friendly customer interaction
Ability to explain solutions to clients
Understanding customer expectations
