Karen M. Mañalac

KAREN M. MAÑALAC PROJECT MANAGER Baliwag, Bulacan, Philippines |-| - SUMMARY Results-driven Project Manager with 3+ years of experience leading cross-functional teams to deliver projects on time and within scope. Skilled in project planning, execution, and risk management, with a proven track record of driving process improvements and ensuring high-quality outcomes. Adept at fostering collaboration, streamlining communication, and aligning project objectives with business goals. TECHNICAL SKILLS Project Management Tools: Microsoft Project, Jira, Confluence Methodologies: Agile (Scrum & Kanban), Waterfall, Hybrid Project Management Data Analysis & Reporting: Microsoft Excel (Pivot Tables) Risk & Issue Management: RAID Logs, Risk Assessment, Root Cause Analysis (RCA) Collaboration & Documentation: SharePoint, Confluence, MS Teams, Slack PROFESSIONAL EXPERIENCE Project Manager | First Datacorp April 2024 - Present Plan, execute, and deliver projects within scope, timeline, and budget. Collaborate with cross-functional teams and stakeholders to achieve project goals. Track project progress, manage risks, and maintain RAID logs. Prepare reports, lead meetings, and ensure effective communication. Utilize tools like MS Project for project tracking. Project Manager | Solvento Philippines, Inc. March 2022 - April 2024 Led 6 projects from initiation to successful completion, overseeing all aspects of project planning, execution, and delivery. Led a team of 10 professionals in executing multiple projects simultaneously, proactively addressing potential issues to ensure project success. Utilizes project management software (e.g., Microsoft Project, Jira) to track progress, manage tasks, and facilitate collaboration among team members. Project Management Specialist | SAVii, PH August 2021 - March 2022 Assists in defining project objectives, project scope, roles & responsibilities. Prepares a detailed project plan to schedule key project milestones, workstreams & activities. Tracks project and provides regular reports on project status to project team and key stakeholders. Quality Assurance Specialist | SAVii, PH October 2019 - August 2021 Performs call & email monitoring and provides trend data to the management team. Provides feedback to team leaders and managers. Prepares and analyzes internal and external quality reports for management staff review. Business Development Officer | SAVii, PH January 2018 - September 2019 Pre-qualify leads a day to streamline the sales process. Develops and sustains solid relationships with company stakeholders and customers. Collaborates with company executives to determine the most viable, cost-effective approach to pursue new business opportunities. EDUCATION Bachelor of Arts in Communication Baliuag University 2013 - 2017 Grade School and High School St. Mary’s College of Baliuag 2003 - 2013 CERTIFICATIONS Six Sigma Yellow Belt (2024) Guthrie-Jensen Project Management (2023) Guthrie-Jensen Communication Skills (2023) Project Management Webinar (2021)