Karen Kaye Javellana

Karen Kaye Javellana Cellphone Number:- Email:-642 Sparta Drive Phase IV Olympia Park Subd., Brgy. Labas, Santa Rosa City, Laguna Objectives To secure a career growth opportunity where I can apply my expertise in claims verification, data accuracy, and logistics operations. I aim to leverage my skills and experience to drive efficiency and contribute meaningfully to the success of the organization while continuing to develop professionally WORK EXPERIENCES Claims Specialist / SupervisorDecember 2023 – Present DHL Supply Chain Philippines • P&G Site Monitor Attendance Reliability Monitor team performance both POD and Countering Handling Carrier Claims / Billing Daily Carrier Claims Validation SAP Consolidating and Encoding Reports Transport Stewardship Team LeaderJuly 2022 – December 2023 DHL Supply Chain Philippines • P&G Site Monitor Daily ePOD Converge Validation/Verification Communicate outstanding unpaid due to unreturned PODs > 30 days Update DHL DMS monitoring daily / Lead Transpo Stewardship POD DDS Serve as back-up POD validator Close all POD-related issues of carriers Monthly Carrier KPI Updating Quit Claims Report (Weekly/Monthly) Sending SM Countering Monthly Report to DHL Finance Send semi-weekly report to customer for SM Countering System Associate - CounteringJune 2017 - July 2022 DHL Supply Chain Philippines • P&G Site Pick-up invoices at P&G Site & In transit to SM MOA Prepare the data & start downloading Access the GRN page in E2E portal Perform other tasks as assigned by Transport Stewardship supervisor Sending SM Countering Monthly Report to DHL Finance Send semi-weekly report to customer Support as back-up POD Validator for SM Account Support SM GRN Downloading for POD System AssociateOctober 24, 2015 – June 19, 2017 Topserve Service Solution • P&G Site Pick-up invoices at P&G Site & In transit to SM MOA Prepare the data & start downloading Access the GRN page in E2E portal Perform other tasks as assigned by Transport Stewardship supervisor Send semi-weekly report to customer SKILLS Skilled in checking proof of delivery or sales invoice. Proficient in computer operation: Microsoft applications; PBI SAP Handling Carrier Claims Keen on details. Team player. EDUCATION Bachelor of Science in Information SystemsJun 2010 - Mar 2014 Carlos Hilado Memorial State College • Talisay City, Negros Occidental Secondary SchoolJun 2006 - Mar 2010 Rafael B. Lacson Memorial High School • Talisay City, Negros Occidental, Philippines AWARDS AND HONOURS Compliance Champion Awardee2024 Best Transport System Specialist2023 Best Transport System Specialist for Quarter 1 of year 2023. Best Transport System Specialist Q22023 Best system Specialist under Transport Department for 2nd Quarter of year 2023. Service Award2022 5 years’ service awardee for year 2022. I hereby certify that above information is true and correct to the best of my knowledge and belief. Karen Kaye Javellana