Karen Joy Uy Landagan

Karen Joy Uy-Landagan VP-039 Villa Priscilla Subdivision Puting Buhangin, Orion Bataan 2102 Email:-Mobile Number: - EDUCATIONAL ATTAINMENT Anihan Technical School 294 Purok 6, Milagrosa Calamba City Laguna 4027 Food Service June 2003 – April 2005 TRAINING / SEMINAR ATTENDED Crest Nest Training Institute Inc. 406 Darasa Tanauan City Batangas TESDA Barista NC II September 2015 WORK EXPERIENCE Nozomi Fortune Services Inc. Calamba City Laguna Production Operator ● Operates Soldering and Cutting Machine. July 2009 – January 2011 Fuji Electric Philippines 107 Enterprise Drive Special Export Processing Zone II Carmelray Industrial Park I Canlubang Calamba City Laguna Production Operator ● Operates Soldering and Cutting Machine. January 2011 – August 2015 Genpact LLC Philippines Northgate Cyberzone Filinvest Corporate City Alabang Muntinlupa City Vista Mall Bldg. Barangay Cupang Balanga City Bataan Process Associate / Collections Agent (Financial Account) ● Collect credit card debts. ● Resolve outstanding balances. ● Negotiating debt payment. Fraud Analyst (Financial Account) ● Responsible for observing various customer credit card transactions to flag or identify suspicious activity. Customer Service Representative Inbound Voice / Email (Health Care Account) ● Assisting clients/patients on the status of their medical records request (inbound calls/email). ● Invoice adjustment. November 2015 – April 2022 OutsourcingPlanet Inc- Cityland Shaw Tower Shaw Blvd. Mandaluyong City Back Office Support • Taking and answering inbound service and repair calls and emails regarding printers and copiers. • Creating work orders for printers and copiers. • Cold Calling. August 1, 2022 - January 5, 2023 Limelight Media LLC 4903 Morena Blvd, San Diego CA 92117, United states Collection Officer January 9, 2023 - Present