Karen Devereaux, Ed.S., MBA, MHA
www.linkedin.com/in/karendevereaux | - | -
Respected, Senior Talent Acquisition Manager/HR Strategist with expertise in university relations, building pipelines and diversity recruitment. Strong background in project management and organizational branding.
Driving effectiveness of individuals and organizations by developing talented teams, optimizing productivity, coaching high potential employees for upward mobility, streamlining processes and workflow for measurable results. Highly skilled in Talent Acquisition, behavioral interviewing, analyzing new hire metrics, and developing partnerships with stakeholders/executive leadership. Proven ability to source, select and secure top talent across multiple industries.
Imagery Writing Services (Jan 2016-Present) Atlanta, GA
FOUNDER & PRESIDENT
Partner with global clients to create various written/creative products (e.g. resumes, LinkedIn profiles, training materials, web content, blog/magazine articles, press releases, flyers/brochures, etc.).
The HR Extension, LLC (March 2015-Jan 2018) Atlanta, GA
FOUNDER & PRESIDENT
Partnered with clients to improve the operational efficacy of the HR function.
Sysco Foods (August 2014-September 2014) Cypress, TX
TALENT ACQUISITION SOURCING SPECIALIST (CONTRACTING CONSULTANT)
Designed, developed and executed sourcing strategies to identify top talent for positions across the Sysco enterprise.
Worked closely with the Talent Acquisition (TA) Directors and Talent Acquisition Partners (TAPs) to design strategies that supported the recruitment efforts of the department.
Proactively created/maintained a pipeline of qualified candidates through cold calling, networking and data mining.
Conducted in-depth behavioral phone interviews of potential candidates to determine a potential match within Sysco. Effectively influenced passive job seekers to pursue opportunities within Sysco.
Presented and marketed candidates to the appropriate TAP, while working closely with the recruitment team to ensure candidates are properly managed throughout the recruitment process.
Effectively utilized social media, professional and social networking sites to attract talent including but not limited to blogs, Facebook, LinkedIn, Monster, Indeed, Twitter, etc.
Researched and provided solutions to TA Directors regarding the efficacy of recruitment tools.
reLogistics Services, LLC (July 2014-August 2014) Houston, TX
RECRUITER (CONTRACTING CONSULTANT—WAREHOUSE/LOGISTICS)
Conducted full, life-cycle recruiting for warehouse positions (On-site management, forklift/pallet jack operators, warehouse associates, etc.).
Personal Sabbatical (June 2013-July 2014) Chicago, IL
Took time off from work to care for my mother, who has since passed away. Relocated to Houston July 2014.
Metro by T-Mobile Norcross, GA
REGIONAL RECRUITER (CONTRACTING CONSULTANT)
Sourced candidates through job fairs, LinkedIn, CareerBuilder, social media networking, community outreach (particularly the Latin-American community) and the Department of Labor.
Spearheaded recruitment efforts for the S.E. region (GA, AL, TN & LA) to aid in the closing of the MetroPCS/T-Mobile merger. Effectively recruited and provided full-cycle staffing logistics for entry-level sales through Director/VP positions—supported 14 retail stores, more than 500 retail associates and more than 100 indirect sales channels.
Increased recruitment efforts by 25%, utilizing candidate behavioral assessments and employing progressive HR initiatives to achieve positive ROI.
Provided internal and external customer-interfacing engagement through relationship building, employee relations and coaching and developing retail staff.
Re-vamped and executed training/orientation programs and policies for new hires on a bi-weekly basis.
Maintained and facilitated HRIS systems (People Answers) and associate’s personnel files to ensure legal/regulatory compliance and company policy (i.e. unemployment claims, OFCCP, Affirmative Action, EEOC-1, etc.).
Served as liaison between retail/executive leadership teams to provide strategic and cost-effective recommendations to improve operational inefficiencies and influence hiring decisions.
Facilitated employee engagement activities (i.e. health fairs, MVP program, fundraisers for charity, etc.) to increase employee morale and retention, while making a positive impact in the communities in which we serve.
Personal Sabbatical (August 2012-Jan 2013) Africa
United Parcel Service Atlanta, GA
CORPORATE RECRUITER (CONTRACTING CONSULTANT)
Supported organization’s talent acquisition needs by hiring 450 entry-level sales associates (in a five-month period, all requiring self-relocation), created job postings on the organization’s website and through various social media platforms. Responded to candidate’s inquiries daily to facilitate the recruitment process and create realistic expectations.
Vetted through 40-80 resumes daily, conducted behavioral phone interviews, educated potential candidates on the opportunities available, arranged additional behavioral/skill-based testing and promoted the UPS brand as a means of attracting and retaining top talent in the organization.
Served as a national liaison between internal senior leadership and hiring managers, in an effort to maximize recruitment efforts and accuracy of data. Made recommendations to streamline processes and influence hiring decisions as necessary.
Managed the flow and status of applicants through the organization’s ATS (Automated Employment), while maintaining open communication with internal senior leadership and hiring managers.
Built and maintained partnerships with local colleges and universities across the country, while creating stronger brand recognition through external recruitment efforts.
Established the organization’s internship program through partnerships with governmental diversity entities (e.g. INROADS, AIESEC, and WACE). Aided hiring managers in selecting Engineering students for the summer. NOTE: Program is currently being used worldwide because of my efforts.
Effectively created and generated weekly ad-hoc reports to maintain constant communication and ensure that hiring needs are met in a timely manner. Reported directly to Talent Acquisition Supervisor and Director.
The Home Depot Atlanta, GA
NATIONAL HUMAN RESOURCES STAFFING ANALYST (CONTRACTING CONSULTANT)
Conducted more than 3,500 telephone interviews, using a behavioral assessment and contributing to more than 200,000 associates hired (call center). Staffed entry level sales through retail leadership opportunities.
Worked directly with retail leadership to make staffing recommendations, coordinated face-to-face interviews, candidate testing, background investigations, drug screenings and the administration of processes as required.
VT-Group, INC Alpharetta, GA
HUMAN RESOURCES ADMINISTRATOR (CONTRACTING CONSULTANT—BENEFITS & COMPENSATION)
Provided organizational support for administering health, retirement and wellness plans company-wide.
Prepared/archived confidential government and audit reports/references related to the HR function.
Created reports, spreadsheets and presentations for departmental use.
Utilized the HRIS system (CostPoint) for all HR related updates, and authored HRIS training materials for open enrollment/on-boarding purposes.
MK Staffing Virtual
SENIOR RECRUITER/TRAINER (CONTRACTING CONSULTANT)
Successfully maintained a log of up to 80+ requisitions at any given time.
Sourced/cold called passive candidates using grassroots methods, in the areas of Administrative, Sales, Retail and Healthcare positions (entry level to Director/VP) through full, life-cycle recruitment (including writing/posting job descriptions, sourcing candidates, conducting behavioral interviews, submitting candidates for employment opportunities, coordinating face-to-face interviews, extending offers of employment, on-boarding new hires, conducting exit interviews and maintaining constant communication as applicable).
Executed strategic initiatives toward improving inefficiencies and to maximize candidate placements for the organization, resulting in a 25% increase in placements and 40% increase in placement retention.
Managed a team of five Recruiters through coaching and development.
Grantham University | Lenexa, KS
Master of Healthcare Administration
Liberty University | Lynchburg, VA
Education Specialist (Ed.S.), Curriculum and Instruction
Saint Leo University | Saint Leo, FL
Master of Business Administration, Human Resources Management
Donald R. Tapia College of Business
American InterContinental University | Hoffman Estates, IL
Bachelor of Arts, Human Resources Management (with honors)
American InterContinental University | Hoffman Estates, IL
Associate of Arts, Business Management
Microsoft Office, Lotus Notes, PeopleSoft, AS400, KANA, Alchemy, PI, TASCOM, NASCO, GUI & Ultera, Medical Policy, Medical Terminology, ICD-9/CPT Coding, Property and Casualty Terminology, Analyzing Motor Vehicle Reports, Clue Reports, Insurance Scores, Policy Quoting, RPO, BPO, HIPAA, FMLA, COBRA, EEOC, OSHA, Sales Force, Blackboard, People Answers, HireRight, Thurstone Temperament Schedule, Wonderlic, TALEO, iCIMS, Kenexa, ADP, CostPoint, Kronos, Sterling, SAP, E-Verify, I-9, and Automated Employment.
