Karen Despi

Contact- www.linkedin.com/in/karend- (LinkedIn) Top Skills Virtual Administrative Support ChatGPT Appointment Scheduling Honors-Awards Recruitment Specialist karen de la Cruz Recruitment Officer Cadiz, Western Visayas, Philippines Summary I have been working since 2016, starting as a customer service representative and eventually transitioning into the field of recruitment. I find recruitment to be a fulfilling job because I believe I possess strong verbal communication skills, which enable me to professionally connect with candidates and assist them in finding suitable employment opportunities. For me, recruitment is not just about filling positions; it's about forging meaningful connections and fostering opportunities for growth. I am passionate about this field and eager to continue making a positive impact in the lives of candidates and the success of organizations. Experience Linked VA Recruitment Virtual Assistant. June 2023 - Present (11 months) • Lead Generation via LinkedIn, Seek and CRM • Social Media Management • Specializing in Clerical/Administrative support • Screening Resume • Sourcing candidates for Blue Collar Jobs in WA, Australia • Graphics Design (Canva editing for a Job Role Posting) • CRM Management Tutor Lim Virtual Admin, Recruitment Officer April 2022 - May 2023 (1 year 2 months) Australia • Lead Generation via Facebook Groups • Social Media Management (Facebook & Linkedin) • Specializing in Clerical/Administrative support Page 1 of 3 • Email Management (Replying and Drafting emails) • Scheduling Appointments • In/Outbound calls to customers for follow-up • Interview Potential Customers Pathcutters Phils. Inc. Administrative Assistant November 2021 - May 2022 (7 months) • Specializing in Clerical/Administrative support • Email Management (Replying and Drafting emails) • Scheduling Appointments • In/Outbound calls to customers for follow-up • Uploading and sorting documents through Google Drive 51Talk Recruitment Specialist March 2019 - August 2021 (2 years 6 months) • Recruitment Associate for 10 months and promoted to Recruitment Specialist for 1 year and 7 months • Volume Hiring for home-based English teachers • Conducting assessments for online applicants (e.g., computer specification, internet speed, teaching space) • Guiding associates to achieve daily and monthly targets • Assisting supervisors in creating productivity reports • Inbound and outbound calling for recruitment process • Training new associates and handling team QA calibrations Accenture New Customer Service Associate April 2017 - October 2018 (1 year 7 months) Cebu, Central Visayas, Philippines • Handling a mobile network account in the UK • Providing technical and billing assistance to customers • Offering sales pitch and network products Convergys Technical Support Representative April 2016 - October 2016 (7 months) Bacolod, Western Visayas, Philippines • Troubleshooting technical concerns for cable, phone, and internet services Page 2 of 3 • Selling services to eligible customers Education University of St. La Salle Bachelor of Business Administration - BBA, Marketing/Marketing Management, General Page 3 of 3