WORK HISTORY
Streetment Sdn. Bhd.
Kuala Lumpur, Malaysia
March 2019-Present
• Mainly in charge of customer support and order fulfillment
• Coordinating with suppliers for any product and shipment related issues
• Processing of refunds, replacements and return requests
• Responding to disputes/claims on Paypal and Stripe
Point N Ship, LLC
Chandler, AZ
KAREN COE
AUMAN
Virtual Assistant
PERSONAL PROFILE
Hard working and self-motivated virtual
assistant with 5+ years of experience in
managing Amazon and Shopify dropshipping
stores, customer support and various
personal assistance tasks.
July 2016-October 2021
• Managed customer support and provided resolutions and answers to
customers' inquiries
• Coordinated with suppliers and courier companies for any issues regarding
shipment and tracking
• Processed refunds, replacements and return requests
• Responded to feedback and disputes/claims
• Fulfilled customers' orders
• Gathered data for potential dropshipping products
ACADEMIC BACKGROUND
Notre Dame of Midsayap College
Bachelor of Science in Computer Science, 2015
• Graduated Cum Laude
• Dean's Lister, 2011 to 2015
GET IN TOUCH
Mobile: -
Email:-Upwork:
https://www.upwork.com/freelancers/~-b0248c09
LinkedIn:
https://www.linkedin.com/in/karen-coeauman-b/
Address: Davao City, Philippines
Notre Dame of Midsayap High School
High School Diploma, 2011
SKILLS & INTERESTS
I am proficient in administrative and organizational skills. I can also write and
speak English fluently.
