Karen Claire M. Simbajon
Address: Gun-ob, Carajay, Divine Mercy Drive, Lapu-Lapu City
Mobile #:-
Email:-
OBJECTIVES
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To apply in any job position that is available and urgent, providing outstanding customer service and
sharing/applying my knowledge and skills to the success of the company.
EDUCATION:
(Tertiary)
2015
2012 - 2014
:
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(Secondary) 2011 – 2012
:
2008 – 2011
:
(Primary)
2002 – 2008
:
Magsaysay Institute of Hospitality and Culinary Arts (MIHCA)
F. Ramos St. Cebu City
Course: Food and Beverage
University of San Carlos
Cebu City, 6000 Cebu
Course: Cruise Line Services and Operations Management
EMD Carmelite School Foundation Inc.
Buaya, Lapu-Lapu City
Saint Theresa’s College
Juana Osmena St., Cebu City, 6000 Cebu
Indiana Aerospace University
Basak, Kagudoy Rd., Lapu-Lapu City
PERSONAL INFORMATION
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Birthdate: June 18, 1996
Age: 23
Status: Single
Height: 5’4
Weight: 61kgs.
Religion: Roman Catholic
KNOWLEDGE AND SKILLS:
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Good Communication skills both Oral and Written (English & Filipino)
Flexible and can do multitasking
Knowledgeable in technology to communicate via computer, smartphone, or text
Interpersonal Skills
Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
Pleasant and clear voice and good listening skills
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Highly organized multi-tasker who works well with fast-paced directions and instructions
Able to organize and manage large amounts of files, tasks, schedules, and information
Experiences:
SALES ASSISTANT (October 2015 – March 2016)
AUSTOLIA JEWELRY ARTS
✓ Sales and Marketing
1. Attended the Exhibition (Satu Daerah Satu Industri) in Melacca, Malaysia
2. Attended the Bazaar in Panglao, Bohol, Philippines
3. Attended the Exhibition (Manila Fame) in Manila, Philippines
Part-Time ESL Teacher (April 12 2016 - May 19 2016)
First English Global College
✓ Teaching students basic English skills, such as listening, reading, writing and speaking
✓ Basic studies with real-life interactions involving language use in different situations, such as shopping and etc.
CUSTOMER SERVICE REPRESENTATIVE (June 23 2016 - Jan 17 2018)
ONSAVII Incorporated
✓ Use telephones to reach out to customers and verify account information.
✓ Greet customers warmly and ascertain problem or reason for calling.
✓ Assist with placement of orders, refunds, or exchanges.
✓
Barista (February 1, 2018 –June 15, 2019)
Starbucks Coffee
✓ Basic Coffee Mixing
✓ Coffee Tasting
✓ Marketing Specialist
✓ Greets and friendly approach to customer to let them feel welcome
✓ POS skills (Point of Sales
Character Reference:
Renafe D. Maglisa
Department of Agriculture
Admin Officer-
Recto Toledo
Philippine Airlines
Customer Service Advisor
Maribel M. Penas
Department of Agriculture
Senior Bookkeeper-
Sir Doyle Garcia
Magsaysay Institute of Hospitality and Culinary Arts
Instructor