Karen Cecilia García Arburola
Contact Information--
Professional profile
As a call center agent with over 3 years of experience, I have worked with different companies
in the call center industry, also, I am experienced in customer service, retention, verification,
and inside sales. I am pleased to address your prestigious institution and send my professional
resume to be taken into consideration. I have my own office space, quiet environment, reliable
internet, and computer, Bilingual English/Spanish, great communication skills and people skills.
Experience
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Education
2017 – 2019
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Customer Service
representative at Sitel
2018 – 2019
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Retention Specialist for Great
Healthworks (work at home)
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Verification Specialist for
Career Builder Customer
Screening at Concentrix
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Courses
2020 - 2021
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Customer Service and Retention
specialist for Quantified
Commerce (work at home)
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Appointment Setter CMR
Construction and Roofing.
Competencies
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Motivation
Communication
Teamwork
Avid learner
Collaborative learner
Leadership
UCN
Business and tourism administration
(2015 – 2020)
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Platzi
• Digital Marketing
• Startup Creation
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English at CCNN (2015 – 2016)