Karawei Elayofa Victory

Karawei Elayofa victory     Anatolia Bortnyka 8, House 8, Flat 73. Vinnitsia City, Ukraine, Vinnytsia, 21000  • -.-Professional Summary Highly resourceful customer service specialist, sales representative and administrator with several years of progressive experience. Results-driven leader with documented success in ensuring repeat business opportunities, and solid customer retention. Proficient in planning and administering well-placed customer service plans, aimed at customer retention and satisfaction. Also, an effective team player with proven success in working collaboratively to obtain the best results. Skilled communicator known for interacting with difficult clients in an optimistic manner Skills Quick learner Clerical support Data entry and analysis Strong verbal communication Good Team Player Experience with slack Technical Support Adaptability Proficient Interpersonal and written communication (English) Strong work ethic Self-motivated Extremely organized Client assessment and analysis Proficient in usage of MS: Word, Power Point, Customer Service Working on CRM experience Work History Account manager for OPUS OUTSOURCING from 11.2021 to 05.2022  Cold calling, emailing sequence and responding to emails from clients and booking meetings and getting deals over the line. Worked on the pipedrive CRM where activities are scheduled daily and completed as well as data entry for the week . Online ESL Tutor, 04/2017 to 12/2017 Skyeng Teach English online via skype to children, young adults and adults from Asia, Russia and other parts of the world by using lesson flow provided by company Have a free conversation in English with my students as they choose. Providing feedback to students using positive reinforcement techniques to encourage, motivate, and build confidence. Regularly attain online teachers training to improve classroom delivery to students. . * LEAD GENERATION AND SALES FOR DBB SOFT WARE COMPANY ( 5/2020 - 2/2021)* Generating leads using various tools like get prospect, seamsless , sales navigator, email finder etc. Helped in getting leads and getting jobs and contracts for dbb via emailing sequences and cold calling if the leads generated . * SALES MANAGER FOR PRIMELIS ( 2/2019 - 3/2020)* Cold calling and emailing of law firms in USA to offer SEO services and booking meetings to get deals over the line. Sales Manager, 01/2018 to 08/2018 Silver Bird, Vinnytsia ( Silver Bird ) Meet Customers on Wide on range of products complaining Convinced customers to products to purchase Helped Customers with questions and complaints General duties such as emailing, making calls even cold calls Education Fundamentals of Corporate Management, 2018 Alison Online Academy How to improve with the model of improvement,2020 Institute for healthcare improvement,Boston USA Bsc human physiology University of calabar Nigeria 2016 Secondary School Leaving Certificate: Sciences Delta career college warri Nigeria 2012