Karan Dowlathram

Karan Dowlathram Durban, Kwa-Zulu Natal, South Africa | Single | - |- |- 1) About me I'm a very friendly and enthusiastic person with excellent people skills. My aspiration and goal is to be a part of the IT industry. I, as an employee, will give my 100 percent effort and I am confident that I will be an asset to your organization. Upon reading my work experience you would notice I have established good qualities and have gained a wide knowledge in various fields of work. This has allowed me to interact with a number of diverse people on a daily basis. It would be a pleasure to procure an interview with your organization. 2) Education S​TANGER​ ​SECONDARY​ ​SCHOOL​ | 2009 ● English ● Afrikaans ● Mathematics ● Physical Science ● Mechanical Technology ● Engineering and Graphic Design N3| 2014 ● Mathematics MOTOR​ T ​ RADE​ ● Motor trade technology RICHFIELD​ G ​ RADUATE​ I​ NSTITUTE​ O ​ F​ T​ ECHNOLOGY​ |2018| ​M​AJOR​: NQF5 ● Information systems ● Electronic commerce ● Object oriented programming ● Web technology ● System software ● Help desk technology ● Business communication RICHFIELD​ G ​ RADUATE​ I​ NSTITUTE​ O ​ F​ T​ ECHNOLOGY​| TECHNOLOGY​ ● 2019| B​ACHELOR​ ​OF​ S​CIENCE​ ​IN​ I​NFORMATION Major: NQF6 Related coursework​: ● Information systems 511/512 ● Web Development (Java script, CSS, HTML) 511/512 ● Programming 511/512(Visual Basic) ● Discrete Mathematics 511/512 ● Networking 511/512 ● Currently Studying through my second year of BSc IT Qualified in: HTML, CSS, JavaScript, MS Office, System Software/ Hardware, Networking, VB.net, Operating systems, Electronic Commerce and Business Communication. 3) Personal Characteristic ● Fast learner ● Charismatic ● Helpful ● Understanding ● Patient ● Empathetic ● Punctual. ● Communicative ● Dedicated ● Problem solver ● Work well under pressure Page ​2 ● Innovative 4)Experience SINGHS​ M ​ UTTON​ M ​ ARKET​ | D​ECEMBER​ 2011- J​ANUARY​ 2012 |T​ITLE​: ​CUSTOMER​ ​SERVICE​ Duties ● Assisting to customers ● Stock taking ● Meat slicing assistant ● Packaging ● Bag Carrier ● Clean up crew Contact: 032 -- Deeraj Singh(Director) MANOR​ L ​ IQUORS​| T​ITLE​: ​CUSTOMER​ ​ASSISTANT​ | PERIOD: ​DECEMBER​ 2012 – ​JANUARY​ 2013 Duties: ● Stock control Contact:-- Jason (Supervisor) IN​YANGA​ ​MOTORS​| T​ITLE​: ​HANDYMAN​ | ​JANUARY​ 2015 – ​AUGUST​ 2016 Duties: ● Assistant mechanic ● Driver Page ​3 ● Standby assistant ● Sales assistant ● Manager assistant ● Mechanical parts pick up and drop off Contact:- - Wilma Masurik (Franchise HR controller) 123​NET​ F​IBER​| T​ITLE​: T​ECHNICAL​ S​UPPORT​ | PERIOD: M​ARCH​ 2019- T​ILL​ D​ATE Duties: ● Technical support/ Telephonic ● Driver ● Hardware support/ software support ● Onsite customer assistance, with technical issues. ● Site Analyzer for Installation of fiber ● Router Configuration. ● Problem investigation ● Solution implementation ● Communication ● Escalation of problems where appropriate ● Setup of user accounts ● Proactive support ● Manage the office printers and recycling of old toner cartridges ● Assist users with daily minor support issues ● Install new computers Page ​4 Contact:- – Ivan Tobakov (Director) 5) Skills & Abilities ● Able to work under pressure and solve complicated situations with ease. ● Understanding and applying my knowledge to my current tasks. ● Software installation and support assist. ● Determined to complete tasks. ● Ambitious. ● Ability to gain knowledge fast. 6) Extra activity ● Assist at the Sri Sanathan Mandhir in Kwa-Dukuza. ● assisted at the Kwa-Dukuza Library to ensure books are set in numerical order and ensure students directed to correct section of library. ● Assisted at the Kwa-Dukuza Winter Fair. Page ​5