KARA EASLICK
ADMINISTRATIVE SPECIALIST
DETAILS--
LINKS
LinkedIn
Upwork
Personality Profile
SKILLS
Complex Problem Solving
Attention to Detail
Customer Service
Analytical Skills
Highly Organized
Dropbox
Google Suite
Microsoft Office Suite
QuickBooks Pro
Financial Reporting
Zoom
Notary Public State of Illinois
HTML
LANGUAGES
English
Spanish
-
PROFILE
Creative self-starter with 6+ years' experience in providing professional, accurate, and
deadline-driven administrative expertise. Extremely process-oriented with a passion for
helping others achieve their goals while improving workplace efficiency. Seeking a remote
position in a company that provides a positive social impact and challenging yet welcoming
environment.
EMPLOYMENT HISTORY
Leasing Portfolio Coordinator at High Fidelity Property Management, Chicago
November 2017 — October 2019
• Reduced employee turnover by 20% by developing a new employee orientation program
through strategic research and collaboration with other departments.
• Increased tenant retention by 15% annually via skilled negotiation and customer service
while serving as Executive Assistant to Chief Marketing Officer.
• Enhanced efficiency within the company through detailed weekly reporting, scheduling,
implementing company process improvements and maintenance of company database.
• Set new high-performance standards through management of 7 agents while
implementing applicant requirements.
Administrative Assistant at KMS Gardens and Design, Chicago
October 2016 — July 2018
• Slashed expenses by 25% through detailed expense reporting and analysis in managing
accounts payable for 25+ vendor accounts via Quickbooks.
• Developed online scheduling platform decreasing appointment scheduling time by half.
• Expanded marketing outreach by 75% via social media management, content creation
(visual and written), and management of client notices.
Program Assistant at Northwestern University Center for Talent Development, Evanston
March 2016 — August 2016
• Boosted customer satisfaction by implementing timely, creative solutions to customer
issues via professional phone and email support.
• Supervised and trained 8 employees in providing customer-oriented assistance.
• Cut the organization’s financial expenses by 30% through precise expense reporting and
management of 10 team members’ spending.
Administrative Assistant at Trudo Realty, Chicago
August 2014 — August 2015
• Expanded company inventory by 17% through client outreach and data entry of 75+
apartment listings daily.
• Spearheaded major database transfer project, revolutionizing office operations.
• Broadened marketing outreach through copy writing and publishing ads resulting in 10%
increase in business.
EDUCATION
Bachelor of Arts Urban Studies and Public Affairs, University of Illinois at Chicago, Chicago
August 2013 — December 2015
Associate of Arts, Harold Washington College, Chicago
August 2011 — July 2013
