Freelancing is my passion. I am a quick learner, experienced & certified in digital marketing. Great at staying organised & focused. Excellent liaison with the customers, capable working on my own initiative to produce working drawings and documentation. My expertise in customer service includes being friendly & listening closely, doing my best to resolve problems & creative positive encounters. Knowledge of principles and process for providing customer & personal services. Which includes customer needs assessment, meeting quality standards for services & evaluation of customer satisfaction.