Kapil Chawla

·       14+ year’s experience working with fortune 500 companies serving global clients using PMI methodologies into Program/Project Management, Service delivery and Client servicing.

·       Comprehensive experience in setting and managing traditional data center and modern data centers, Building and migrating towards cloud portfolio. Managed large converged and hyper-converged Infrastructure programs, End to end service migration planning and execution which includes transition and transformation of traditional infrastructure solution towards current & upcoming cloud infrastructure solutions.

·       Expertise in delivering large-scale customer facing IT programs & projects throughout the program lifecycle from drafting the business case to the value realization and enhancement stage.

·       A pragmatic leader focused on transforming strategic plans to workable solutions via in-depth planning, execution & service excellence assurance.

·       Accountable for the program / project constraints not limited to scope, budget, margins, timelines, risk and resources.

·       Responsible to lead IT professionals across major IT program / projects and support teams, maintaining organizational effectiveness & efficiency by defining, delivering, and supporting strategic plans for implementing various technologies

·       Ensure capabilities are executed in support of meeting functional performance targets.

·       On project completion, take sign-off from internal and external customer and submit project closure documents.

·       Prepare case study for major & complex projects with learning, achievements, benefits to customer gain from program / project.

·       Adept at preservation of service availability by implementing disaster recovery, back-up procedures, information security, and control structures.

·       Skilled to evaluate existing IT Processes, Methodologies, and their direct impact on the Projects and highlight associated risks.

·       Skilled in workflow management, defect/issue tracking, problem management, risk management, and change tracking.

·       Mentor, motivator, and an articulate communicator with good presentation, interpersonal and analytical skills.

·       Setting up governance model, process standardization, process KPI, Delivery Assurance framework.

·       Accountable for internal and external program / project progress reporting to management as prescribed by Program Management Office

·       Skilled to handle TOP management expectations and chair program reviews with the steering committees.

·       Sound knowledge and expertise in managing the teams (managed a program team of 200+ resources)

·       Keep program / project documentation up to date as per organization standards and active participation during audits.

Evaluate risks & issues to effectively resolve and minimize impact. Highlight critical technical issues with potential business impact to the stakeholders to implement effective remedial measures.