Kapil Aggarwal

KAPIL AGGARWAL www.linkedin.com/in/kapilaggarwal -, -- PROFILE HIGHLIGHTS  Learning & Organizational Development experience of 26 years +  Worked across industries with Big4 consultancy, Hotels, Real Estate and Tourism, Financial institutions, Government agencies, Clinical Research and Business Process Outsourcing.  3 years HR Business Partner experience  Worked under complex global structures and on global project teams  Talent development across Asia, South East Asia, and Europe working with multi-cultural teams WORK EXPERIENCE Head L&D – Adani Enterprises Limited, Gurgaon July 2019 – July 2020 Role: Leading the Talent management and L&D function for the BU Projects-in-progress 1. Project lead for strategy development for establishing a multi-skilling center for vocational roles at all new mine sites thereby generating employment for people affected by mining, in line with organizational priorities and government rules and compliances. 2. Lead in setting-up technical vocations centers across new project sites 3. Program manager and project lead to conceptualize, define and plan, implement and manage governance to build Leadership pipeline through succession planning and employee development for Associate Vice Presidents. Includes identifying and managing contacts from industries, industry led associations for networking like Indian School of Mines and Indian Chamber of Commerce. 4. Program manager / Lead – Change management for setting-up Coal to Minerals business Role highlights        Align with the business goals and HR strategy in people development Designing OD interventions for the organization Managing the MDP program allocations outside the organization Creating a pool of internal facilitators for technical trainings Evaluate learning requirements; design, recommend & implement solutions Manage, evaluate and report on effectiveness of learning programs Designing, execution and evaluation of Leadership interventions Flat H – 513, Jal Vayu Towers, Sector 56, Gurgaon 122003 Page 1 of 6 Director - The Satori, July 2018 – July 2019 Role: A revenue generating role into Learning & OD consulting Projects worked upon 1. Conceptualized, designed and implemented a technical platform for e-learning programs for a training organization which helps them offer Learning solutions for their clients 2. Designed, implemented and executed a change management journey for service delivery managers for a health care insurance MNC (US based) with service delivery centers in India; main goal was to increase customer satisfaction and look at newer project sites for newer businesses Role highlights      HR consulting into designing, execution and evaluation of Learning Journeys (not training programs necessarily) Designing, execution and evaluation of training programs OD interventions and HiPO management Creating Talent pools for ‘next level’ including assessment & development centers Results based - executive coaching for various industries for middle management and above employees Associate Vice President (India) - Hinduja Global Solutions, February 2016 – July 2018 Role : Internal consultant for Leadership Development & capability development Projects worked upon 1. Conceptualized, designed and implemented a women enablement program to create visibility in market for women empowerment. 2. Created and implemented strategy to increase the reach to 3500 women across a period of 2 years. 3. Influenced positively the company goal of having a diverse workforce – numbers moved up from 32% women in the company to a 53% women workforce. 4. Lead / Chair for creating and implementing a Learning Management System for all new project sites 5. Lead for employee satisfaction program – Influencer & team member in planning for change strategy for the newer business sites across India Role highlights        Consulting on Leadership development programs for Middle Management and Senior Management levels Basis feedback on business goals, introduced a coaching culture Evaluating needs of senior executives to attend Management Development programs basis the TNIs collected Launching the Talent Development pipeline Introduced Coaching and Feedback at Senior levels (CXO -2 and upwards) Managing talent pools Managing the development to ‘next-role’ programs Flat H – 513, Jal Vayu Towers, Sector 56, Gurgaon 122003 Page 2 of 6 Associate Director Organization Development, Quintiles, Bangalore March 2014 – Jan 2016 Role : Global role with focus on Leadership Development in Asia-Australia – focus on senior stakeholders and Talent Pool creation as a part of succession planning Projects worked upon 1. India lead for designing, developing and implementation of Key Talent Program to prepare second layer of leadership for future roles 2. Chair – Global assessments – introducing new assessment (read Technical) methodologies for newer businesses in various project sites across South East Asia and India; thereby helping maximize manpower costs Role highlights        Lead for Key Talent Program (a Leadership Development program involving various interventions for second level of business leaders); Member for Global roll-out of the Key Talent Program in Americas and Europe too. Lead Chair for Assessments in global OD role as a part of Global HR strategy Developed India & AA Annual Training plan as per business plans, manage budgets, build and execute learning interventions Implemented a region-wide strategy-to-execution mechanism to capture learning needs, prioritize needs based on Business strategy and budgets, ensure alignment of learning consumption with BU learning strategy Managing the leadership top talent in India by tying up with executive coaches and leading Indian business schools Team member on various global projects including change management and employee engagement Senior Manager L&D, Ernst & Young (India) August 2005 – March 2014 Oct 2010 – March 2014 - Senior Manager L&D Role A national role requiring strategic planning and implementation of soft skills training across Ernst and Young India for about 8000+ people based out of 9 cities and 23 offices with a matrix reporting into the Global Learning and Development. Matrix reporting structures on Global projects. Projects worked upon (a) Driving Values – Conceived, designed and rolled-out a successful, country wide values based program which was then replicated globally. (b) For CSR – Strategized, des0igned and rolled-out development programs for the under-privileged students (15 to 19 year olds) across a multi-cultural environment Role highlights  Design, development and execution of Assessment & Development Centers for future leaders  Collaborated with business consulting for leading assessment and development centers for clients in India  Certified coach (internal certification) for High-Potential (directors and above) Flat H – 513, Jal Vayu Towers, Sector 56, Gurgaon 122003 Page 3 of 6  Leading OD interventions by partnering with business including Partnering with business to run diagnostics to address business plans including hiring strategy or build strategy; Enhancing implementation of performance management systems; Developing a stronger feedback mechanism for high performance; Holding authentic conversations; skip level meetings; and many more;  Collaborate with global teams to manage global programs  Lead L&D for a business vertical to include all activities for Leadership development  Owner and program manage a new joiners induction program aimed at reduce attrition for <1 year folks  Budgets – managing project related budgets including coordination with finance  Managed training cycle including training calendars, L&D Dash-boards and MIS, dipstick surveys, etc Aug 2005 till Oct 2010 – Manager L&D / HRBP Role A transition period of leading L&D functions to a HRBP function as a HR Business Partner role for a leading BU with more than 500 people pan India. Role included partnering with business to look at HR support for business strategies Highlights  Worked around Recruitment strategy to manage a strong contractual workforce  Conceive and manage various employee engagement initiatives  Managing performance management plans for SBU  Organize compensation reviews  Roll-out of Employee feedback  Team member for roll-out of 360 Degree feedback for Senior Leadership  Work back with Corporate Communications team for internal communications  Leading a CSR initiative for building life skills for the under privileged children Counsel (Sr. Manager Training) Evolv Management SPL July 2003 – Aug 2005 Role As a counsel primarily responsible for understanding client needs and conceptualizing and delivering OD interventions. Rich and varied experience across industries ranging from Banking, Hotels, Government of India (Central and State government), to corporate houses and two BPO led assignments for preprocess training. Have diverse experience in working back with senior leaders and middle level managers from corporate to the common man like the taxi-drivers, customs officials at airports; sales agent from banking; etc. – people who have been native English speakers to those who have not. Head of Department – Research, Taj Group of Hotels Jan 2002 – June 2003 Summary A revenue earning role in hotel consulting through academic research. In its nascent stages, my role was to test the markets responsiveness for consultancy assignments in the Industry through training. We bagged two major pilot contracts for a leading Railway and a private operator wanting to set-up a chain Flat H – 513, Jal Vayu Towers, Sector 56, Gurgaon 122003 Page 4 of 6 of outlets in Australia. Additionally, I was the course facilitator on various modules like adapting the Strategic approach to various dimensions of hospitality. Manager Food & Beverage & Housekeeping at Amby Valley Sahara Lake City, Lonavala June 2000 – Jan 2002 Summary Established Hotel operations by opening-up hotel operations. Main role was to train staff, as a part of social responsibility, at middle management and front-line management. Behavioral training and life skills was the foundation of building service professionals who were multi-skilled in managing various functions of the department. I was spearheading team activities for the implementation of ISO-14001, ISO-18001 and SA - 8000. During this tenure I was certified as an Internal Auditor for ISO-9000:1999 for our company. Various positions at Taj Group of Hotels, Mumbai, Goa, Kolkata, Aurangabad, June 1992 – June 2000 Summary Post my education in Hotel Management from a hotel school in Goa, I worked for 15 months in hotel operations. I was then hand-picked for a prestigious assignment in the Education sector – spent 10 years here in a dual role and enhance my facilitation skills. With dual role I took on additional responsibility and worked with diverse age groups – under graduates and post graduates and then experienced professionals in the hotel (Taj Residency Aurangabad). ACHIEVEMENTS  2015 Global Lead for Assessments as a part of Leadership Development  2014 Launched a Global High-Potential program for Business Unit leaders  2013 CSR – Launched a life-skills program for the under-privileged across India covering more than 2000 students in 7 different languages  2011-12 Coached senior Business Unit Leaders at Director and Vice-President levels  2010-13 Invited for delivery of Global Leadership Programs  2005-06 at E&Y -rated the best performer in L&D  2005 at E&Y – Successfully launched a Values based recognition program  2003-04 at Evolv Management Services – Developed and implemented a successful intervention on Improving Customer Interface with a national airline for more than 2000 staff.  1999 Awarded a Fully paid Scholarship by the British Government for Master’s Degree course University of Buckingham, U.K.  1993 Successfully represented the Hotel in reclassification to five star by managing operations  1992-93 Taken over charge of Lost and found department from a housekeeper who was responsible for last 13 years for the same.  1992 Achieved 6th position – All Over India Institute Merit for 3 year Diploma in Hotel Management & Catering Technology from IHMCT&AN Goa Flat H – 513, Jal Vayu Towers, Sector 56, Gurgaon 122003 Page 5 of 6 CERTIFICATIONS  2014 Certified by Extended DISC on DISC  2012 Certified by Center for Creative Leadership on suite of Executive Development programs  2011 Certified FIRO-B professional  2010 Certified for TRACOM Social Styles  2009 Certified MBTI professional  2007 Certification DISC - Thomas International Assessments, India  2005 Basic program by ISABs  2001 Internal Auditor (ISO9001:1994) - Indian Institute for Quality Management, Jaipur. EDUCATION  1999 M.Sc. International Hotel Management University of Buckingham, U.K. Distinction  1997 Bachelor in Business Administration University of Madras, India 60%  1992 Diploma in Hotel Management IHMCT&AN - Goa, 1st Class REFERENCES Available on request Thank-you for your interest!!! Flat H – 513, Jal Vayu Towers, Sector 56, Gurgaon 122003 Page 6 of 6