Kanu Raj Singh

1. 10+ years of full time experience in IT and media production out of which

·        4 years as Customer support executive

·        2 years as Audio/Video editor

·        2 years as UI designer/developer

·        3 years as QA tester

2. Strong expertise in Web and SAAS applications.

3. Knowledge of full software development lifecycle (SDLC) including software designing, developing and testing.

4. Strong expertise in Audio/Video editing skills like micro animations, speed variation, trim, split, join, zoom, blur, color grading, AV transitions etc.

5. Excellent support and troubleshooting skills (in windows and web applications) with customers via live chat, email and voice support.

6. Well versed with tools like Salesforce, Zen Desk, JIRA, Test rail, VPN, Intercom, Skype, Slack, Teams, Discord, Adobe XD, DaVinci Resolve, Time tracker apps, cloud storage apps.