Kanti Patel

Kanti Patel Address: Duplex No.-22, Shailputri, Vastu Vihar, Behind Vijaya Garden, Moharda, Baridih, Jamshedpur – 831017. Phone: -/- E-Mail: - Academic Qualification Matriculation (J.S.E.B, Jharkhand Board) I.Com (J.A.C, Jharkhand Academic Council Board) B.Com (Ranchi University, Ranchi) SNAPSHOT An astute professional with more than 17 years of experience. Insightful experience in Back office Management, MIS reporting, Escalation management, VIP user’s management and SLA management and HR activity. A proactive leader and planner with expertise in managing back office activities for the retention of clients. An Out-of-the-Box Thinker with a proven track record. Key Skills Managing Back office activity, planning and executing training activities, managing office accounts (Billing and payment recovery), managing escalations, Team management. Sound Knowledge of ITR software Genius for Return filing. Sound knowledge of Tally Entry. Experience of Stock audit for 2 years. Proficiency Forte Managing Back Office Activity Responsible for submission of all on line quotations and tenders. Following any order placed by the customers and getting it closed within the SLA defined. Monitoring and Maintaining non-technical issues like placing quotation before due date, price negotiation dispatch of materials on given time etc. Responsible for placing orders to the Principal Companies. Managing backend team. Maintaining daily tracker of order pending and following the same respectively. Responsible for preparing the incentive payout of all Distributors. Provides the revenue generating and non-revenue generating del base detail. Working on zero revenue generating deals. Vendor Registration. Payment follow-up. Team Lead activity Managing employee for over all activities for all Locations. Managing administrative activities. Recruitment Activities for all locations. Conduct Training program in all locations. Customer Support & CSAT Handling inbound based customer queries and ensuring to resolve it with maintaining the company standard. Maintaining and reviewing monthly and weekly report, and discuss with client and partner. Flashing sales report and reviewing with the team. Maintaining the Customer relationship with both partner and client. Work Experience and Responisiblities 2005- Present Regional Team Leader Pushpak Management Services Pvt. Ltd. A Sister Concern of S. K. Naredi & Co. Working in Pushpak Management Services Pvt Ltd from 15 Year Joined as Data Entry Operator. Now Working as, a Team Leader, Leading teams Jamshedpur, Ranchi, Dhanbad, Bokaro, Gaya, Patna, Dehri On-Sone, Sasaram, Durgapur, Asansol, Burdwan, Bubhaneshwar, Bhagalpur, Katihar, Purnia & Darbhanga. Managing employee for all over activities for all Locations. Looking after the Mail & MIS. Recruitment Activities for all locations. Conduct Training program in all locations. Preparing attendance of all employees. Handling all the issue for all locations. Other miscellaneous duties as assigned by superior and Banker. Preparing reports and financial data Preparing Bills and follows for payments for all locations. Coordinate with bankers and as well as software engineers for update software with work process. Completed 2 Govt. Projects for Digitization of survey forms for Minor Irrigation Department for Jharkhand and Bihar location at the year of 2016 & 2020. Worked for IGNIAION (A U.K based co. for book keeping and accounting) for 1.5Year (Under S.K. Naredi & co.) Managing Book keeping entries in UK Software XERO. Publishing the invoice and expenses receipt from Receipt Bank to XERO. Bank Reconciliations. Prepare Management for every month for book keeping and other accounts. Prepare work sheet for all client as per budget given. Handling Queries and other instruction time to time given by IGNITION. Report preparing for month end. Looking after the Mail & MIS. Worked for Thriveni Earth Movers (At Store) for 1.5 Year (Under Pushpak Management Services Pvt. Ltd.) Handle the Team of 4 people for GRN Entries SAP. Stock Reconciliation. Entries for Invoice on SAP. Co-Ordinate with Managers Looking after the Mail & MIS. Worked for ICICI BANK LTD (Clearing & Scanning Department) for 4 Year (Under Pushpak Management Services Pvt. Ltd.) Digitization of Account Opening Forms and Web-Trade Forms for ICICI Banks Co-Ordinate with Bankers for AOF issue Looking after the technical issues with Cheques. Encoding Cheques entry, Payee Name (Outward & Inward).CMS, IPO, Transfer etc. Co-Ordinate with Bankers Looking after the Mail & MIS. Worked for TATA TELESERVICES LTD (Finance department) for 1 year (Under Pushpak Management Services Pvt. Ltd.) Cash Pickup Activities. Looked after the MIS & mails. Sending Request to the Bank & all the Location of Bihar & Jharkhand. Co-Ordinate with Bankers and HUB. MR Book Audit 2003 – 2005 Sr. Sales Team Leader Essar System Distributors of Car Security Systems and Music Systems Joined as a Sales Executive. Within 6 month Promote as a Sr. Sales Team Leader with 6 Sales Executive Team. Key Strength Ability to implement new concepts with ease. Open learner and flexible to adapt to changes in the Organization. Quick Learner and Team Player. Able to work in under pressure with maintain all the TAT. Able to move anywhere as per requirement. Personal Vitae Fathers Name : Mr. Rama Bhai Patel Gender : Male Languages Known : Hindi & English Date of Birth : 30th September, 1985. Nationality: Indian Marital Status: Married Interest: Travelling and Internet Research DECLARATION I hereby declare that the information provided above is true to the best of my knowledge. DATE: PLACE: Jamshedpur KANTI PATEL