KANISHKA BARUA
1062, Block 29, BKS Marg, New Delhi -110001
Ph: (M) - Email:-
In quest of a Cluster Manager/Area Sales Manager role in Retail/Footwear/Apparel/ Accessories/Cash n’Carry/Hypermarket/Telecom/FMCG Domains that will leverage my skills & experience for fulfilling organizational and career goals
Synopsis
Proactive and Result-Oriented MBA (Marketing) Professional with 15 years of experience in the Retail Domain; Extended expertise in Store Management, Marketing, Brand Management, Inventory Management, Customer Service Management and Team Management; Good experience in devising and executing sales and promotional campaigns, managing new product launches, collecting market intelligence, preparing various management reports and Product/Visual Merchandising; Result oriented decisive leader to maintain high quality standards and meet challenges of any fast-paced, high-turn industry; Ethical, loyal and maintain a high degree of confidentiality.
Adroit at learning new concepts quickly and communicating ideas clearly and effectively
Adept at working in high pressure environments with strict deadlines and multiple deliverables
Good team player with strong leadership and presentation skills
Self motivated, hardworking with strong interpersonal and analytical skills
Areas Of Expertise
Marketing
Retailing
Brand Management
Customer Service Management
Team Management
Inventory Management
Awards & Accomplishments
Awarded ‘Best Store Manager’ for brand Nike, R.J.Corp Ltd. Year 2015-16
Received the 2009-10 ‘Retail Middle East Award’ for brand ECCO at Landmark Group.
Received a ‘Certificate of Appreciation’ for ‘Best Store Manager’ at Nike India Pvt. Ltd.
Established two brand stores for Ecco Middle East.
Established Nike store at Mall of India.
Education
MBA with specialization in Marketing from Mahatma Gandhi University in 2006
B.Com from Delhi University in 2001
Experience
“W”, T.C.N.S Clothing Pvt. Ltd.(Present)
Store Manager (Reporting to Area Manager)
Description: TCNS Clothing Company Pvt. Ltd. manufactures and sells apparel and accessories for women. The company offers top wear, which include stiletto kurtas, kurtas, tops, and gilet products; bottom wear, such as pants, palazzo, denim, culottes, trousers, skirts, churidars, patiala, and tights; dupattas and stoles; maternity wear, which include tops, tights, and kurtas; and winter wear, including outerwear and leggings. It also provides accessories, such as ear rings, bracelets, bags, and neck pieces. The company sells its products through retail stores and company owned stores, as well as online in India. TCNS Clothing Company Pvt. Ltd. was founded in 1997 and is based in New Delhi, India.
Responsibilities:
Sales Management: Monitoring / Mentoring / Improving / Leading and Capturing Sales
Customer Care Management: Resolving Issue's / Capturing / Escalating / Improving and Leading
Staffing: Rota / MIS Report / Appraisal's/ Resolving Staffing Issues / Coaching and Mentoring
Administration: Daily Sales Report / Weekly Sales Report / Capturing Cash / Individual Sales Performance
Inventory Management: Stock Count / Inter-Shop Transfer / Goods In and Out / Stock Audit / Damaged Goods
Training: Staff Training on Various Aspects of Operation's / Customer care / Enhancement of Sales
Merchandising: Seasonal Stock's / Mark Down / Sale Preparation / Mark Up / Introduction of new Merchandise
Maintenance: Overseeing the maintenance issue at store
Accounts and Finance: Cash and Credit Sale Management / Petty Cash Management
Handled a team of 30 members for 20,000 Sqft of retail space (8 Store’s) and 60 members for 30,000 sqft flagship store
Implemented sales and promotion plans for the store
Created Sell thru/KPI/SOP formats to analyze business performance in terms of profit and implemented/executed new plans for the development of business
Preparing DSR/Individual Performance/MIS/KPI/BOE/EBIDTA and other Weekly/Monthly Reports
Strong motivating employees skills to increase their morale so that they can contribute their best to the organization
Working closely with Finance/Merchandising/Visual Merchandising/Project departments and other brand outlets to study customer trends & consumer buying patterns
Coordinating with local authorities & the mall management, ensured smooth store operations
Good communication, presentation, and sales skills
Make effective suggestions to improve internal controls which were duly implemented and duly appreciated
Ability to achieve immediate and long-term goals and meet operational demands
Generate cost-cutting measures to increase the company’s output
Nike, RJ Corp.(August’14-March’16, 2yrs(s))
Operation Manager (Reporting to ROM)
Planet Sports, Pantaloons Retail (India) Ltd. (Aug’11-Aug’14, 3yrs(s))
Retail Store Manager (Reported to Regional Manager)
Landmark Group (Shoe Mart LLC), Dubai, UAE(Jan’09 - Jul’10, 1yr 06 Month(s))
Retail Store Manager (Reported to Brand Manager)
Reebok India Pvt. Ltd. (H.G. Retail Solution Pvt. Ltd.), New Delhi (Apr’05 – Dec’08, 3yrs 08 Month(s))
Retail Store Manager (Reported to Area Sales Manager)
Lifestyle International Pvt. Ltd., Gurgaon, Haryana (Oct’02 – Apr’05, 2yrs 06 Month(s))
Sales Executive (Reported to Concept Manager)
Project Experience
Organization: Royal Enfield (a unit of Eicher Limited)
Duration: Dec’04 – Mar’05
Description: Involved with the following projects:
‘Locating Potential Markets in Delhi & NCR’ in Marketing
‘Training and Development’ in Human Resource
Trainings Attended
EKIN training at Nike
DNA training at Nike
Excellence in store operations (ESOps) conducted by Retailer Association of India (RAI)
Brand Ambassador Training for Ecco principle in UAE
Product and Visual Merchandising Trainings at Reebok India and Nike India
Personal Details
Date of Birth:25th February, 1982
Languages Known:English, Hindi, & Bengali
References:Available upon request
(Kanishka Barua)