Kanhaiya Gupta

Kanhaiya Gupta Email:-Mob: -(Cell-UAE) Dear Sir/Madam, I am pleased to furnish my CV for vacant post in your reputed organization. I know that your organization has a policy to hire the best professionals. My resume is available herewith for your consideration and record. It speaks more about me; the information in this will help you to consider me right person with exact profile that is required by your organization. Employment History Have Experience of 5 years in Customer Service Representative & 2 years in logistics supervisor Logistics Supervisor October 2019 - Till date Faisal Al Nusif Trading Co. L.L.C (FANTCO) Dubai, UAE Incorporated in 1996, UAE, Faisal Al Nusif Trading Co. L.L.C (FANTCO) Dubai focused on importing, exporting and distributing quality food products. Core area of activity includes import and distribution of good quality, chilled, frozen and dry food products from the USA, Europe, Russia, Far East, Australia, and Asian countries. Major products we handle include poultry, beef, seafood, frozen vegetables, oil and dairy products. Major responsibilities include:  Planning and managing logistics, warehouse, transportation and customer services.  Directing, optimizing and coordinating full order cycle.  Liaising and negotiating with suppliers, manufacturers, retailers and consumers.  Order, track, and report inventory and deliveries.  Manage third-party warehouse inventory.  Respond to shipping complaints, lost items, damages.  Coordinate all shipments for all locations.  Following schedules of product distribution . Customer Service Representative July 2015 - October 2019 Farm Fresh. Dubai UAE Farm Fresh is a regional leader in the distribution and marketing of branded dry, chilled and frozen food. Established more than 40 years ago, as part of Gulf Marketing Group, one of the UAE’s major diversified Business groups, we have grown consistently to become one of the largest food distributors in the UAE, Oman and beyond. Major responsibilities include:            Assisting to Customers when they have questions. Managing large amounts of incoming calls and customer inquiries. Preparation of sales order and sales invoice process like retail, restaurant, hotel, dry etc. Preparing the entry for sales return and market return. Preparing the local purchase of goods receipt local (GRL) for stock Preparing the new customer account opening. Maintaining the customer documents of id proof like trade license and passport copy. Support the Salesman about the product info and its pricing. Help the clients about the product and its distribution. Make entries of the purchase order in SAP system in efficient and effective manner. Preparing the items transfer one location to another location. IT Helper April 2014-March 2015 Samsung Electronics pvt L td (Delhi, India) Samsung electronics pvt LTD is one of the fastest growing company. Samsung Electronics commenced its operations in India in December 1995 and is today a leading provider of Consumer Electronics, IT and Telecom products in the Indian market . Major responsibilities include:  Installing hardware and software systems.  Maintaining or repairing equipment.  Troubleshooting a variety of computer issues.  Setting up computer security measures. 1|Page Kanhaiya Gupta Electronic Business June 2009-Jun 2014 Own Business (India)      Stocked and sold all types of electronic materials. Handled inventory, buying and client service. Helped customers in selecting best materials. Collected and entered cash payment in the register. Kept abreast with the latest electronic material. Accounting Packages:  SAP, Synthesis, Focus, EWMS, WMS. I am familiar computer & IT environment being well versed in the following; Software Proficiency: Hardware Proficiency: Microsoft Office (Word, Excel, Outlook, Power point, MS Publisher), HTML, C++, Doc, Tally, Internet Explorer Windows Installation, troubleshooting desktop, troubleshooting laptop, Updating Antivirus Education: B.SC (Chemistry) C.M Science College (India) 2014 DIH (diploma in hardware & networking) TECHNOCRATE (India) 2012 DCPA (diploma in computer programming & application) AISECT (India) 2009 Languages: English, Hindi, Nepali & Maithili Personal Information Date of Birth: Gender: Marital Status: Nationality: Passport No: Gulf Driving Licence: 20 August 1990 Male Single Nepal- In process DECLARATION: I hereby declare that the above mentioned particulars are true to the best of my knowledge. Thanks  Kanhaiya Prasad Gupta. 2|Page