Kaminee Dayanarain

Kaminee Dayanarain Kaminee Dayanarain- |-| https://www.linkedin.com/in/kaminee-dayanarain PROFILE I am a dedicated, goal-orientated professional with extensive experience in administration, marketing management, student support and higher education consulting. I am known for my strong interpersonal skills, who excels both independently and as part of a team, consistently meeting deadlines and completing tasks with accuracy. I am passionate about student and customer engagement, business development and brand awareness, with a proven ability to drive retention and success. I have experience in the following: • • • • • • Administration and Supervision Student Affairs and Retention Business Development and Consulting Academic Support and Student Wellness Critical Thinking and Data Analysis Time Management and Task Prioritization KEY SKILLS • Strong Communication skills: Highly skilled in both verbal and written communication, focusing on creating clear and engaging communication for diverse audiences. • Client-Focused: Extensive experience addressing student/client/customer issues, identifying solutions and ensuring satisfaction in both the tertiary and business environment. • Leadership and Mentorship: I have successfully led and mentored students and teams to foster academic growth to improve retention and ensure a positive overall experience. • Research and Analysis: Capable of applying research skills to complex problems, analysing data and making informed recommendations. • Time Management and Organization: Proven ability to handle multiple tasks efficiently, with a keen eye for detail and strong commitment to deadlines. • Adaptability and Problem-Solving: Easily able to embrace new ideas and approaches, with a track record of resolving challenges proactively. WORK EXPERIENCE Student Relations Coordinator/ Relationship Navigator | Vega School to current March 2022 Tertiary institute that has 4 campuses across South Africa and falls under the IIE • Full-Time Employment • Managing student retention, academic progression counselling and student engagement, ensuring seamless enrolment and academic success. Page 1 Kaminee Dayanarain • Adress student queries, providing ongoing support while maintaining high standards of satisfaction and engagement. • Collaborate with internal teams to enhance system administration and overall student experience. • Utilize remote communication tools (Ms Teams, email, Freshdesk) to support students and staff across various campuses. Student Affairs Adviser | Eduvos, formerly known as Pearson Institute of Higher Education Jan 2017 to Jan 2022 • Developed and maintained strong student relationships to ensure successful enrolment, retention and academic progression. • Led initiatives for student support and engagement, including the planning and execution of student events and activities. • Manged the Student Representative Council (SRC) and collaborated with corporate divisions to support student success. • Utilized digital tools (Salesforce, one CRM) during remote working to engage with students and staff. Higher Education Consultant | Pearson Institute of Higher Education Jan 2016 to Jan 2017 Tertiary institute that has 12 campuses across South Africa and is internationally recognized. • Promoted the institutes brand and offerings to potential students through targeted presentations at schools and events. • Generated sales and new registrations by meeting monthly targets and building relationships with prospective students. • Contributed to retention efforts by transitioning into a Student Affairs Adviser role after demonstrating success in student engagement. EDUCATION & QUALIFICATIONS Bachelor of Arts (BA) degree Psychology and English, 2016 Pearson Institute of Higher Education • Specializations: Communication Science, Political Science, General Psychology, Counselling Psychology, Research Methodology and Neuropsychology. Matriculation (National Senior Certificate) Woodview Secondary, 2010 Subjects: Accounting, Business Studies, Afrikaans, English, Life Orientation, Life Sciences, Mathematics Page 2 Kaminee Dayanarain ADDITIONAL CERTIFICATIONS • TEFL (Teaching English as a Foreign Language) Certification- Online course, 2018 ADDITIONAL INFORMATION • Comfortable working remotely, with experience manging tasks and collaborating virtually. • Active volunteer in local community programs focused on education and student wellness. • Languages: English (fluent), Afrikaans (intermediate) REFERENCES References will be provided upon request Page 3