Working in the sales and marketing executive for a hotel made me a service oriented person to prioritize the satisfaction of my client through putting up an exemplary service.
Previously i work as a sales and marketing executive in the hotel industry for four years where i handle all our 3 hotel properties and a waterpark.
My experience in meeting diverse personality have helped me established my determination in providing excellent service and have equipped myself a good knowledge in administrative task, data entry, email management, property management, Travel and booking management.
As an executive i handle clients from inquiries (emails, phone calla and B2C) to execution of the services availed by the client.
Previously i was also temporally assigned as a social media manager, where i engage on daily inquiries, schedule postings and creating content/caption for posting.
Later on, I was the project head of our Online Travel Agency / Online booking Sites. I listed, manage and optimize our hotel properties through the online booking sites to increase revenue for our hotel. This experience help me a lot in leveraging the use of online booking sites and the social media.
I worked with the following booking sites;
Siteminder - cloud PMS
Booking.com
Expedia
C-trip
Traveloka
Travel Book