KAMALAKANNAN A-
US Visa B1 / B2 – Available.
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Summary
Seasoned Information Technology professional with demonstrated abilities to manage IT across the
Enterprise with vast experience ranging from System & Network Infrastructure, Delivery
Management, IT Consulting, ERP Implementation in Real Estate Industry, Business Analysis, Vendor
Management & Negotiation. Also have the ability to market a product through its lifecycle - planning,
analysis, design, project management and improvement phases. Extremely effective in establishing
product specifications, market positioning and pricing with focus on customer needs. Proven record of
achievement in product management with strong project management, marketing and web production
skills. Successfully launched and managed numerous web portals. Looking to use my broad cross
section of hands on IT System, product management, business development, team building and
technical skills to bring focus and drive to resolving mission-critical issues to ensure bottom-line
success in an organization.
Professional Experience
M/s. Thought Buzz, Chennai.
Implementation Expert Consultant
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Feb 2014 – Present
Has diversified in implementing working in Development, Maintenance, and Migration projects.
Complex Technology Procurement: Delivering large-scale, complex procurement programs with a
focus on technology transformation.
Transitioning and supporting infrastructure in “Business As Usual” Mode and ensuring high levels
of customer satisfaction
Experience in architecting and documenting solutions
Experience in Full Project Life Cycle with substantial experience in both development and
maintenance projects.
Co-ordination & follow up with the vendor on Integrated Solutions Escalation point of contact for
all endeavor Customers.
A good team player and lead capable of mentoring team members.
Managing all Digital initiatives for clients & playing a strategic role in consulting with Small to MidSized businesses as per their marketing / business needs. Provides extensive & customizable
solutions to develop & manage brands, acquire consumer’s cost effectively & maximize return on
investments.
Online Digital / Business Consultant with specialization in IT & Real Estate domain for online /
offline campaigns involving various B2B & B2C customers.
Develop and deploy digital marketing campaigns that support, augment & expand the traditional &
offline marketing campaigns through digital strategies – SEO, SEM, PPC, display, lead generation,
Web 2.0, Social Media Marketing etc.
REPRESENTATIVE PROJECT EXPERIENCE SUMMARY
Clients
Project
Technology
Roles & Responsibility
ADVAITA HOMES
ERP –
OPTICON
ASP .Net, SAAS
Model
Implementation,
Documentation &
Coordination
TALACAR
Car Rental
PHP, My SQL,
REST, API, Zend
Architect &
Implementation
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Framework
ZEALITECH
Php / MySql SAAS
CRM
Development Model
M/s. MARG Group, Chennai.
Product Manager – Business Development
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Architecture, Client
Coordination,
Documentation
Feb 2010 – Jan 2014
Creating technical Know-How for New service roll Out & optimization
Review & Audits for customers project deliverables and providing recommendations
Analysis of recurring Problems & Problem Management
Root Cause Analysis & Capacity Planning
Co-ordination & follow up with the vendor on Integrated Solutions
Provides demo to potential Customers for the Enterprise services
Researching potential partners and competitors and developing competitive documentation to
define further development and enhanced member services.
Escalation point of contact for all endeavor Customers
Business Relationship Management
Increased regional travel guides 4 fold from 4 to 16 guides.
Oversaw technical development team on implementation projects in conjunction with Technical
Director.
M/s. MARG Group, Chennai.
Project Coordinator – Portal Development
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Consultant
Nov 2008 – Jan 2010
www.trustedproperties.com
Created business requirements, screen concepts and use cases. Also defined requirements for
creating new and modifying existing support applications for the sales, support and billing of the
travel products.
New products include: User profile system, dynamic web based publishing tool, co-brand affiliate
system, content syndication tools, reservations engine, newsletter management tool and message
board application.
Interacted with technical development and the retail sales department to define user experience
and created a streamlined buying system tied into a customized online accounting, tracking and
affiliate database.
Designed technical docs for a dynamic publishing system based on an object oriented SQL based
tool that allows non-technical users to create and manage layered content from any web browser.
Allowed for easy expansion of content across multiple travel sites by using a shared content
database.
To strategies, plan, develop and implement the company’s IT budget and infrastructure plan.
To evaluate user need and system functionality and to adhere the software licensing laws.
To oversee troubleshooting, system backups, archiving, and disaster recovery and provide expert
support whenever necessary.
Build and maintain vendor relationships and manage the purchase of hardware and software
products. Manage the purchasing of all software, hardware and other IT supplies. To ensure that
company assets are well maintained. Updating and upgrading with the latest Technologies.
M/s. MARG Group, Chennai.
Development Manager – E Commerce
Jul 2007 – Oct 2008
www.marggroup.com
www.margswarnabhoomi.com
www.karaikalport.com
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Building of HTML mock-ups and technical documentation of new features & site areas. Working
with the technology team to help manage the transition from designs into functioning products
from development, testing, and launch within defined time frame and budget.
Designed technical docs for a dynamic publishing system based on an object oriented SQL based
tool that allows non-technical users to create and manage layered content from any web browser.
Allowed for easy expansion of content across multiple travel sites by using a shared content
database.
Oversaw technical development team on implementation projects in conjunction with Technical
Director.
Maintenance of the website, with constant updates targeting NRI clients.
Handling the team and motivating them with level of participation to achieve the team goals.
Complete Mail migration process
Achievements
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Developed technical Know-How for New service roll Out & optimization
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Escalation point for all Enterprise Customers
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Review & Audits for customers Application Delivery unit and providing recommendations
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Mentoring & Training Level-II & III engineers on emerging technologies
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Responsible as Change Manager for Enterprise customers
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Analysis of recurring Problems & Problem Management
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Root Cause Analysis & Capacity Planning
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Co-ordination & follow up with the vendor on Integrated Solutions
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Provides demo to potential Customers for the Enterprise services
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Transitioning & on boarding customers for Enterprise services
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Business Relationship Management
M/s. Jain Housing & Constructions Ltd.
Project Coordinator – Internet Marketing Division / MIS
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May ’06 – June’07
Responsible for ERP Implementation.
Product – Microsoft Business Dynamics Navision - Certified Professional
Coordinated with other internal departments & Interact with the core team members of the
domain for their functionality requirement and implement them with constant update.
Understood the complete functionality of the Real Estate Domain.
Roles & Responsibility as Project Coordinator
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Study the Real Estate Business Model & Implementation.
Understanding Functionality Study & Design
Understanding the CAL Code of Microsoft Navision.
Concept Design & Documentation.
Configuration of Hardware & Software.
Implementation & Coordination.
Roles & Responsibility as IMD Manager
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Supervised and conducted architecture, design activities as well as code reviews to complete CMS
& online presence for Jain Housing & Construction.
Maintenance of the website, with constant updates targeting NRI clients.
Handling the team and motivating them with level of participation to achieve the team goals.
Implemented an automated gallery with control panel system for project status to NRI’s.
Developed complete Flat Availability System for in-house use.
M/s. RIS Worldsites Network,
July ‘01 – Apr ‘06
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Internet Business Consultant
Roles & Responsibility as IBS
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As Team Leader participated in defining requirements on design and led web development and
QA efforts.
Coded HTML and drafted design documentation to aid future code usage and modification
Validated design approach by tracking user interactions with sites before and after makeover
Proficient with numerous software applications, development tools, technologies and operating
systems
Managed current and future Technology and e-business strategies
Supervised junior developers.
Apart from regular routine work in Internet Business Technology, which involves Documentation,
Concept Designing, Developing and testing for various ranges of clients locally and globally, including
maintenance, the following has been achieved and delivered as an exception.
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Responsible for the overall direction, planning and control of all aspects related to the Information
Technology (IT) department and its functions - i.e. systems development if applicable, security and
control, network and communications and end-user systems support.
Efficient management of technical services delivery to the organization.
General management of IT within the organization.
Manage the fast paced growth in the number of processes and the expansion of existing business
processes.
Achievements:
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Designed and implemented a UI framework, which was later reused in other company projects.
Researched and prototyped new Web technologies and techniques to realize benefits of the latest
innovations, achieve increased efficiency, and provide highest quality products
Built prototypes for customer proposals demonstrating improvements to existing sites
Determined and translated customer expectations into precise specifications for development
team in order to clarify project deliverables, define schedule, and assign tasks
Involved in the entire Life cycle of Internet Business Promotion and created an asset bank worth
in Lakhs during my presence.
Mainly responsible for intensifying business activity by implementing Business process automation
solutions and gained the highest satisfaction and goodwill of the Management
M/s. Icom Technologies, Chennai.
Web Developer.
July ’99 – Nov ’00
Roles & Responsibility
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Designed and developed a portal multi-site web application which was deployed and used for
branding commercial products.
Designed several websites using HTML on a Windows based server platform.
Developed innovative Web applications using ASP Design/Development, and Adobe Photoshop
Version 7.0.
M/s. Netcom Soft Labs, Chennai
Network Assistant.
July ‘98 – June‘99
Roles & Responsibility
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Managed the daily operations of Network Lab providing support to Installation and configuration
of the system.
Day-to-day IT Helpdesk Management for the client’s users.
End user Desktop infrastructure
ACADEMICS & CERTIFICATION
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Cleared my DELF A1 French Certification
International Business From LIBA – Chennai – Part Time – 7.42 GPA Ranked 2nd.
AOAP (Advance Online Advertising Program) Certification from NIIT
M.Sc. Computer Science – Annamalai University, Chennai – May‘09.
Cleared Microsoft Business Dynamics Navision Installation & Configuration with 98%.
Cleared TOEFL with score of 230 / 300
Business English Certification (Passed with Merit) - University of Cambridge
Commerce Graduate – Annamalai University, Chennai – 2003.
PG Diploma in Computer Applications – 1996 – 1998 from SSI Technologies.
B.Sc. Chemistry – Presidency College, Chennai
COMPUTER SKILLS
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Familiar with Networked Desktop & Laptop computing.
Avid User in Installation and Implementation of Hardware and Software.
Day-to-day effective use of MS OFFICE and Avid User of Internet Resources.
Web Technologies: - Java (CORE), DHTML, ASP, PHP, XML.
Operating Systems: - MS DOS, Window's 95, '98, NT, XP, 2000, 2003.
RDBMS: - Oracle, Access’97, My - SQL
Management & Applications: MS Projects, Business Objects
Versatile user of: - Adobe Products
Editor Tool: - MS – Front Page, Dreamweaver CS4, MS Visual Interdev, Visual Source Safe
TRAINING COURSES & SEMINARS
• “Requirement Analysis & Efficiency Measures” by Worldsites Network, Canada
• “Relationship and Customer Values” by RIS Worldsites Network, Chennai
• Team Building Workshop (Leadership Skills) by RIS Worldsites Network.
• Certified ‘C’ with A Grade and ranked CEO of NCC (National Cadet Corps).
INTERESTS & ACCREDITIONS
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Adjudged as the best ‘Asset of the Company’, by RIS Worldsites Network
Recipient of Employee of the month award.
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