I can provide email and phone support. Communication is my passion and I firmly believe in fully understanding every customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent I have managed to learn / upgrade skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.I have worked with many companies involving talking to varied accents like, American, Australian, British for the company's technical support help desk.