Kamal Anis

Resume Kamal Anis Mustafa 25 Abu hief st, Saba Pacha, Alexandria, Egypt Mob :-) E-mail:- Education Graduated in Riada language School Studied in Faculty of Law - English department. Experience Worked for SONAC food exporting company. Export Coordinator Responsibilities include: Purchasing Invoicing Customers Handling Export requirements Worked for CECIL Intl .Corp. Sales Representative (Outdoor Sales) Responsibilities include: - Visit clients or selling points to demonstrate existing new products. - Arrange contracts and payment details with clients. - Stock shelves with products and suggest how products may be displayed. - Keep in contact with clients and answer their inquiries. - Deal with complaints and arrange for servicing of goods if they are faulty. - Update knowledge of our own and the competitors' products. Worked for SAS-Egypt (Esprit city centre). Assistant Store Manager -Started in establishing the Esprit City Center in the opening team as a Sales Advisor. -Started in establishing the very new branch of Esprit in San-Stefano Grand Plaza. -In less than one year I managed to become the Assistant Store Manager of Esprit City Centre. -Representing the image of Esprit spirit. Responsibilities include: -Maintain customer services and facilities. - Maintain stock, supplies and inventories. - Maintain accounts. - Perform other related duties as required. Worked for Egypt Trade. Assistant Manager Responsibilities include: -Serve as the manager whenever the real manager is not available. -Responsible for communicating with the manager. -Responsible for the tasks delegated by the manager. Worked for Sutherland Global Services. Senior Customer Service Consultant Senior representative in AT&T VALUE CHANNEL - WEST Responsibilities include: - Discussing and explaining bills as well as selling new products Senior representative in AT&T U-verse Responsibilities include: -Discussing and explaining bills as well as selling new products Worked for Certifix Management Inc. Support supervisor Responsibilities include: - Maintaining and supporting existing customers by scheduling and Communicating all company's customers and maintaining a healthy relationship. -Delivering excellent service for our loyal partners through solving technical difficulties. -Handling tasks needed for business development. -Performing inbound and outbound calls needed for marketing products, creating new partners, Resolving technical difficulties and scheduling events. -Following up on various tasks. - Dealing with and helping customers in most professional ways. -Solving critical problems efficiently. -First call resolution. -Handling technical, sales and marketing tickets. -Serving over 200+ locations all over the state of California. Worked for Omnicare Group Inc. Procurement Officer Responsibilities include: -Ensuring competent quality execution of all regular purchasing duties and administrative works. -Sourcing, selecting and negotiating for the best purchase package in terms of quality, price, terms, deliveries and services with suppliers. -Maintaining accurate auditable records of all procurement process. -Preparing Customers Sales Orders. -Preparing Vendors Purchase Orders. Worked for Vodafone UK Performance manager Responsibilities include: -Managing and leading associates. -Monitoring, assessing, supporting and coaching team members. -Reporting to operations manager. -Setting and achieving goals and targets while overcoming obstacles. -Pushing team members to reach the extra mile in order to achieve their full potential. - Fulfilling the key performance indicator each and every month. -Maintaining team’s performance all over the house. -Setting up competitions within the team to encourage and exploit the members full potential. Special Skills Computer Skills -Ability to work on IBM PC's and compatibles -Ability to work with Microsoft Windows, Microsoft Excel, Microsoft Word, Microsoft PowerPoint Personal Skills -Good Communication skills {body language - eye contact}. -Ability to work under pressure. -Achiever of challenging tasks. -Excellent at handling tasks. -Quick adaptation to various work environments. -Dealing with different tastes and cultures. -Ability to work in multicultural environments. -Has a positive attitude with the natural ability to provide excellent service working Within a team environment. - Getting experiences and skills provided by the required jobs and tasks that are assigned to my field . - Proving my own skills and knowledge at the workplace as well as contributing to the overall success of the Organization and building a long term professional career. - Excellent Public Speaking and Presentation skills. -Leadership skills. -The ability to absorb and deal with new software quickly. Languages - Excellent command of spoken and written Arabic (mother tongue). -Proficiency in written & spoken English. -Good in written & spoken French. Personal Data Date of Birth:-. Place of Birth: Alexandria, Egypt Nationality: Egyptian Interests Reading Surfing the internet Swimming Athletics Music New technologies are very intriguing for me as well References Furnished upon request