Kalejaye Kingsley

KALEJAYE KINGSLEY PROFILE STATEMENT A dedicated, results-driven individual with a background in marketing, sales, cold calling, and customer support. Proven ability in fostering client relationships through excellent communication and a customer-centric approach. Proficient in Microsoft Office suite, Google Workspace, telemarketing, content marketing, and digital advertising. Excels in both collaborative teamwork and independent work, with a proactive mindset to adapt and learn new strategies for effective execution. SKILLS Technical Skills: Proficient in Microsoft Office suite (Word, Excel, PowerPoint), Google Workspace, report writing, telemarketing, cold calling, inbound/outbound calls, appointment setting, content marketing, lead generation, lead nurturing, lead conversion, customer support, market research, digital marketing/advertising, social media management, Marketing Automation (e.g., Mail chimp), data analysis/visualization. Soft Skills: Problem-solving, effective communication, organization, attention to detail, time management, teamwork, presentation, confidentiality/initiative, negotiation. WORK EXPERIENCE Marketing Associate | Suave Group, Ibadan, Nigeria (Feb 2022 - Dec 2022)  Conducted inbound and outbound calls, successfully promoting products/services.  Implemented marketing campaigns and social media plans, boosting brand awareness by 20%.  Met sales targets consistently, aligning efforts with company business plans.  Fostered client relationships, delivering exceptional customer service.  Maintained high levels of professionalism and exceeded daily/weekly call quotas. Accounting Assistant | Loan Recovery Assistant | Bank of Agriculture, NCZ, Abuja, Nigeria (Dec 2018 - Sep 2019)  Prepared payment vouchers and maintained organized financial records.  Utilized Microsoft Excel for accurate bank balance compilation across branches.  Reviewed and analyzed monthly reports, ensuring accuracy through effective communication.  Managed loan recovery data and improved administrative efficiency by 2%.  Handled administrative tasks, including scheduling meetings and mail distribution.