Kaitlyn Long

Kaitlyn Long Chicago, IL 60626- Work Experience Administrative Assistant Chicago Roof Deck and Garden - Chicago, IL March 2018 to March 2019 • Managed day-to-day operations of office and design team • • • • Performed administrative duties such as filing, placing orders, and answering phones Greeted clients , directed phone calls, and set up appointments Maintained the reception area Reviewed, sorted, and distributed incoming mail Scheduling Manager Christopher Glass & Aluminum September 2016 to March 2018 • Scheduling of all man power including iron workers and glaziers • Routing for all deliveries to job sites and all vendor pickups and drop offs • Communicated with field workers on where they will be working and what tasks they will be performing on a daily basis • Communicated with General Contractors when we will be on site and what work is being performed • Communicated with shop for delivery of materials to job site as well as fabrication needs • Communicated with project management about man power requirements Sales & Estimating Coordinator • Assisted the Senior Estimator with key process flow responsibilities • Assisted the sales & estimating department in procuring sales opportunities • Monitored & managed invitations to bid from preferred customers • Maintained and ran Sales force • Provided exceptional customer service when handling correspondence, complaints, and queries • Responsible for preparing work proposals, letters, and reports Office Manager The Porch Doctors October 2013 to November 2016 • Managed day to day operations including: answering phones, scheduling of appointments, computer data entry, recordkeeping, and payroll • Project Management • Provided exceptional customer service when handling correspondence, complaints, and queries • Responsible for preparing work proposals, letters, and reports • Prepared payroll • Collected payments • Handled direct administrative issues Office Manager Cahill Building & Restoration December 2010 to February 2012 • Responsible for scheduling appointments, preparing work proposals, and managing payroll • Performed filing, recordkeeping, and other clerical tasks • Managed day to day operations including: • Responsible for computer data entry (QuickBooks, Microsoft Excel, Microsoft Access, Microsoft Word, Microsoft PowerPoint) • Processed mail • Responsible for outgoing communications Secretary MTH Industries May 2006 to September 2006 • Managed day to day operations including: answering phones, scheduling of appointments, computer data entry, recordkeeping, and payroll • Provided exceptional customer service when handling correspondence, complaints, and queries Education High school or equivalent Skills • Microsoft office (8 years) • Salesforce (2 years) • Quickbooks • • • • • • • • • • • • • • • • Administrative Assistant Marketing Filing Sales Word Accounting Billing Outlook Payroll Receptionist Accounts Payable Microsoft Excel MS Office Data Entry Excel Scheduling Assessments Administrative Assistant — Highly Proficient December 2019 Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: https://share.indeedassessments.com/share_assignment/5iurtazc9cinqh-o Attention to Detail — Highly Proficient December 2019 Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: https://share.indeedassessments.com/share_to_profile/ d134542fab0a7f-eb9973cd38ceed53dc074545cb7 Scheduling — Highly Proficient December 2019 Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: https://share.indeedassessments.com/share_assignment/sjmtzxm8qv6hmze Customer Focus & Orientation — Highly Proficient December 2019 Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_assignment/fiq9amgj3pqddf6g Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.