Kaitlin Gomez
Thank you for taking the time to review my resume for a position with Stark HR Consulting. I am looking for employment with a company that will help me to expand upon my multitude of skills. I am looking for a company that is proud of the work they produce and appreciate the quality work I produce.
My primary set of skills center around an office / professional atmosphere. I am searching for a relaxed company that values my hard-working mentality and sense of humor. Prefer to work from home.
I would like to speak further about our needs and goals to see if I would be a good fit for your company.
*References upon request
ObjectiveTo obtain employment with an energetic, stimulating, and fulfilling company in which I will be able to apply my extensive knowledge, proficient skills, and innate abilities.
Employment
Office Administrator
May 2013 – Present; Rite Way Electric, Albany, Oregon
Multi-line phone handling; assist customers in person with friendly and helpful disposition
Create work orders, apply for permits, schedule inspections, file and record
Process incoming and outgoing paperwork
Accounts receivable including daily deposits, A/R entry and filing; A/P entry and filing
Invoicing/billing work orders upon completion; analyzing paperwork.
Managing and constructing training opportunities for customer service representatives within office
Creating and maintaining estimating Excel template in Microsoft Excel, creating bid job projects, job notebooks, job accounts, pre-liens, panel schedules, project correspondence with customers, contractors, field technicians, and government agencies
Developing and maintaining several miscellaneous projects, procedures, and forms
Managing office and ordering office / employee supplies, records, hire packets, anniversary notifications, supplier notifications, office organization, clothing/uniforms
IT - computer maintenance and repair, cell phone repair and replacement
Writer
July 2015- November 2015; The Corvallis Advocate, Corvallis, Oregon
Completed assigned articles using interview and research skills and analysis
Use of Dropbox, Microsoft Word, and Search Engines
Quality Control Specialist
November 2012 – April 2013; Betaseed, Tangent, Oregon
Knowledge of sugar beet drying process; Test moisture of seed using O’Haus machine and pass or fail seed to progress it to the next process
Little to no supervision of activities
Office Assistant
December 2009 – July 2011; Lane County Deeds and Records, Eugene, Oregon
Deputized through Lane County
Handling monies in large quantities; Proficiency in accounts payable/receivable,
invoicing, filing of reports
Multi-line phone use, customer service, professional appearance and attitude with
public; Face to face customer service with public
Issued marriage licenses and performed marriage ceremonies
Document processed, data entry, processes incoming and outgoing mail
Filing, organizing, shipping, receiving, rejecting/approving documents
Managed self without supervisory guidance for long periods of time
Knowledge of Elections department
Technical Administrator
August 2008 – August 2009; Cascade Pacific Pulp, LLC, Halsey, Oregon
Knowledge of PTMS software
Filing, organizing, shipping, receiving, mill mail, MSDS creation,
copying/printing/faxing/emailing
Knowledge of purchase orders, requisitions, vendors, national/international
shipments, chemical inventories, data entry, quality testing in the technical lab, creating specimen slides for reading, using microscope, organizing lab samples, schedules, invoicing
Multi-line phone use, customer service, professional appearance and attitude
Database clean-up for the sales department; HR assisting: filing, scheduling
Senior Claims/Paperwork Specialist
April 2006- July 2008; The Signal NW, Albany, Oregon
Paperwork/SIU Senior Specialist, Command center assistant
Managed specific work queues to meet company service levels: call allocation,
paperwork management
Answered customer escalations, co-worker questions, processed void claim issues
Responded to customer emails after claim research
Skill Set
Equipped to operate efficiently in a quick-paced atmosphere.
Effective, valuable team member and leader.
Diplomacy when resolving difficult issues while remaining neutral and objection in various situations.
Handle confidential information discretely.
Ability to create professional, concise correspondence with customer and internal office.
Staying focused and prepared while multitasking including navigation through several programs and tasks.
Provide accurate information upon request and using resources to provide the correct answer.
Follow policy and procedure to better assist the customer and company.
Ability to quickly learn and manage new software systems.
Advanced knowledge and usage of Microsoft Office: Excel, Word, PowerPoint, Outlook; Successware21, Oregon ePermitting system and various entities permitting systems, Angie’s List, Google, Yelp profiles, website editing, Crystal reports, SQL databases, MSDS programs
104 WPM, 11460 KPH / 416 KPM
Education
Linfield College, McMinnville, Oregon
August 2004-December 2005
Certifications
Graduate of ProofreadAnywhere 2020
Oregon Notary Public obtained 2016-current
Completed Excel Basics and Excel Advanced classes November 2014
