Kaitlin Berigan

Kait Berigan 386 High Tee St., Willowick, OH |- |-WORK EXPERIENCE Cleveland Monsters | Game Presentation Assistant August 2018-March 2021 · Serve as team leader of promotional staff during all Monsters home games and community appearances · Oversee the execution of game presentation elements such as in-game promotions, video production team, video skits, promotion team members, hosts, dance team, ice crew, and mascots · Organize and prepare props and prizing for all in-game elements · Collaborate with PR manager to gather and disseminate information from the coaching and league staff regarding lineup decisions and statistics · Assist with the planning, production and filming of video content used in-game and on social media Cleveland Indians| Fan Services Account Specialist June 2019-May 2020 · Responsible for servicing and educating assigned group of 300 season ticket holders on their benefits and amenities · Investigate and resolve season ticket holder complaints, collect feedback and recommend improvements on matters that have an impact on client retention · Engage in proactive in-park seat visits and face-to-face interactions to build relationships and better understand our client’s needs · Establish relationships with season ticket holders to identify and recommend plan upgrades that meet the client’s needs, while achieving organizational business goals and needs · Assist the Events and Experiences team to promote and execute special events for season ticket clients, including annual full roster events, pre-game and non-game day events, off-site events, etc. Columbus Destroyers | Stage Manager May 2019-July 2019 · Assist in conducting run-throughs of anthem singers and other entertainment elements · Manage the Destroyers Hype Squad and in-arena host during all in-game promotional activities including contests, giveaways, performances, etc. · Prepare contestants, props, and prizing for all in-game elements Columbus Blue Jackets | Game Presentation Intern August 2017-April 2018 · Created promotional scripts and led script meetings for the promotional staff of 20 · Conducted sound checks and run-throughs of entertainment elements including anthem singers, color guards, etc. · Managed promotional team members during all live promotions including in-stand and on-ice activities · Facilitated communication between promotional teams and game presentation director · Set up and cued all live elements during all home games, including timeout promotions, intermission contests, special recognitions and ceremonies, etc. · Assisted in stage management, talent handling, and execution of special events such as CBJ Fan Fest, CBJ Foundation’s CannonBall, OHSAA hockey tournament, season ticket holder events, and playoff away-game watch parties Primesport | NCAA Women’s Final Four Intern March 2018 · Assisted in event set-up and strike · Managed the VIP Fan Experience, including area pass scanning, fan interaction and troubleshooting, photobooth assistance, and talent handling · Assured correct execution of sponsor contracts in fan-facing areas Columbus Blue Jackets | Campus Captain October 2016-April 2017 · Assisted the Blue Jackets Marketing Department with increasing brand awareness at Ohio State University · Hosted on-campus events to promote and increase sales for the Student Rush ticket program · Volunteered for Blue Jackets in-game promotions and events such as Opening Night Plaza Party and Family Night EDUCATION The Ohio State University | May 2018 B.S. Sport Industry, Cum Laude · Minors: Music, Media, and Enterprise & Women’s, Gender, and Sexuality Studies OTHER EXPERIENCE Ohio State University Women’s Club Hockey Team August 2015-March 2018 · Represented OSU at the Women’s Division I Club level of the American Collegiate Hockey Association