Kaiser

RESUME. PERSONAL DETAILS: Name: Kaiser Barongo Onywoki Nationality: Kenyan D. O. B :10TH OCTOBER 2002 Gender: Male. Marital Status: Single Religion: Christian Languages: English and Kiswahili Telephone:- ID NO:- CAREER OBJECTIVES To seek a position in an enabling environment where qualification, ability and experience would be an asset. A position that offers the opportunity for growth through skills and acquired knowledge also to care for those under my care and make a client apriority. Purpose to serve in integrity in my work to client satisfaction. PERSONAL ATTRIBUTE I posses the following attributes. ✓ Honesty ✓ Hardworking ✓ Respect ✓ Team player ✓ Flexible ✓ Adaptive ✓ Self-disciplined ✓ Productive and responsible EDUCATIONAL BACKGROUND 2018-: Kenyatta university doing degree in computer science-: kisii high school Attained Kenya Certificate of Secondary Education-: Ensoko D.O.K primary school Attained Kenya Certificate of Primary Education WORK EXPERIENCE 2019: CLOUDFACTORY KENYA DUTIES: ➢ Preliminary Feed Integrations ➢ Creating new feeds and integrate them into the client's site ➢ Escalating complex integrations and feeds that require repairs ➢ Reviewing errors detected by the clients automated system, escalating issues when necessary ➢ Identifying improvements for detecting errors within job feeds ➢ Working with a fast-paced team to handle a high volume of requests in a timely manner ➢ Maintaining data work requirements by following data program techniques, procedures as well as meeting and maintaining the required quality threshold. ➢ Verifying entered data by reviewing, correcting, deleting, or re-entering data; purging files to eliminate duplication of data. ➢ Contributing to team effort by accomplishing related results as needed. ➢ Performing other work as required or assigned 2020: Samasource Kenya Agent of service delivery Department Duties -Research products across several e-commerce platforms -Write product descriptions and titles -Classify products into different categories -Maintain data work requirements by following data program techniques, procedures as well as meeting and maintaining the required quality threshold. -Verify entered data by reviewing, correcting, deleting, or re-entering data; purging files to eliminate duplication of data. -Contribute to team effort by accomplishing related results as needed. -Perform any other duty as may be required or Assigned 2021: Remotasks Tasker in remotasks. DUTIES: Joined different bootcamps for remote works like, data annotation, product matching, data labelling focusing on building technologies related to AI (artificial intelligence), neural networks, and machine learning. Aiming for companies to help them form tomorrow's smarter gadgets - from self-driving cars to more intelligent AI systems. 2022: SENIOR AGENT AT INVISIBLE TECHNOLOGIES Duties Communicates with clients. - A lead agent will communicate to the client according to the instructions of a process. Much of this communication is templated in a process, but it will stray from the instructions from time-to-time and the lead operator will need to create a unique response. When communicating to a client, a lead operator will have to write in the voice of the client’s synthetic Assistant's voice, and not in the operator’s own voice. - Example: John Keats is the assistant for client Francis Pedraza. When responding to Francis, the operator will have to be communicating in the voice of John Keats. Gives feedback. A lead agent gives feedback on process instructions to other agents, who upgrades the process based on that feedback. This feedback can be proactive from the operator seeing potential improvements, or reactive from the operator making an implicit mistake that can be avoided with clearer instructions. -Lead Generation - Research the internet for the required information -Data entry to an existing database -Lead Enrichment - Research the internet and update information from an existing list -Data Validation and Cleansing - verifying and/or disqualifying information on an existing list - Reactive Example: an operator uses the wrong format to name a calendar event, but it was never stated to use that format in the process. The operator will then let the builder know of this mistake and offer a suggestion on how to upgrade the process. Tracks time. A lead agent tracks the time it takes for them to operate an instance of a specific process AND quality checks the time tracking of agents assigned to work with them. REFEREES: 1. Wangari Kinuthia-senior manager, Cloudfactory Kenya Tel:-. Helene Savala Human Resource Samasource Limited Tel:-. Kui BREE : Bootcamp manager remotasks Tel:-.Derick Serembe -Senior Agent Invisible technologies Tel:-