Kai Dollerson

Kai Dollerson Raleigh, NC |-| - | www.linkedin.com/in/kdollerson PROFESSIONAL SUMMARY Dynamic and motivated individual currently enrolled in a cybersecurity program with a passion for simulation –based projects and IT troubleshooting. Possessing a solid foundation in cybersecurity principles and hands-on experience in conducting simulated cyber defense exercises. Proficient in identifying and resolving IT issues, with a keen eye for detail and commitment to delivering effective solutions. Seeking opportunities to apply expertise in a dynamic cybersecurity environment to contribute to organizational success and mitigate emerging cyber risks. EDUCATION North Carolina State University Raleigh, NC October 2023—Present Cybersecurity Professional Certificate, Expected in July 2024 Courses: Computer Networking Fundamentals, Microsoft Security System Administration, Integrating your Infrastructure Security Northwest Shoals Community College Muscle Shoals, AL Associate Degree in Occupational Technology January 2018 – May 2020 SKILLS PROFILE Operating Systems: Windows Client 7 & 10, Windows Server 2012 Networking: VLANs, ACLs, Subnetting, VPN, Active Directory, Cloud Security Programming Languages: PowerShell, Python, Linux PROFESSIONAL PROJECTS Cybersecurity Labs & Projects | North Carolina State University October 2023— Present Project Title | Virtual Machine Network Configuration • Designed and implemented a virtual network topology using virtualization software (e.g. TDX Arena) • Configured network interfaces, IP addressing, and routing protocols to establish connectivity between virtual machines using network protocols like TCP/IP, DHCP, DNC, and SNMP. Implemented security measures, including firewalls, access control lists (SCLs), and encryption protocols, to protect network resources and data using routing protocols like OSPF and VPN. • Conducted network troubleshooting and diagnostic procedures to identify and resolve connectivity issues and performance bottlenecks. PROFESSIONAL EXPERIENCE Allied Universal Compliance and Investigations, Raleigh, NC December 2021 — Present Video Technician • Planned and executed investigative action plans for all special investigation units (SIU) Referrals, ensuring thoroughness and client satisfaction • Met deadlines and provided actionable recommendations for current cases, resulting in efficient case resolution. • Produced detailed statements for incidents using video software such as, Sony Vegas, Vimeo, and Wonder Share to facilitate streamlined case review. • Collaborated with investigators and Case Managers to address video-related issues. Buffalo Woodworking, Youngsville, NC Cabinet Maker/ Woodworker June 2021 — December 2021 Provided workers assistance building and installing cabinets • Assisted in building and installing cabinets, adhering to blueprints and ensuring quality. • Used various tools, such as a planer jointer, hand saw, table saw, and band saw to complete construction task efficiently. • Installed cabinets at customers’ locations for residential use, ensuring customer satisfaction. • Collaborated with team members to meet deadlines and deliver quality work, contributing to overall project success. Valley Interior Systems, Huntsville, AL February 2021 — June 2021 Drywall Installer Installed and oversaw installation of drywall on various commercial and residential projects. • Measured and marked cutting lines on drywall for lengths, heights and penetrations. • Completed drywall finish work with exceptional quality and efficiency, meeting project standards. • Reviewed blueprints and diagrams to plan work sequences and verify project requirements. LT Custom Cabinets, Florence AL July 2020—February 2021 Cabinet Maker Apprentice Designed custom cabinets by planning layouts, cutting materials and installing finished pieces. • Installed and demoed cabinets for customers in a neat and timely fashion. • Efficiently used sanders and laminating machines to apply wood laminate maintaining production standards. • Managed production schedules promptly reporting delays to clients to ensure timely project completion. • Demonstrated proficiency in using a variety of tools, equipment and materials contributing to efficient construction process. Dicks Sporting Goods, Florence AL June 2019— July 2020 Retail Associate • Recommended merchandise to customers based on needs and preferences. • Followed company standards for merchandise presentation and planograms of best apparel and displays. • Coordinated and merchandised seasonal collections and designs based on trending styles. • Supported inventory management, including restocking shelves and conducting inventory counts. Wood N’ Wool, Florence AL April 2018— April 2019 Lead Assistant Oversaw lumber yard and rug/carpeting maintenance • Sorted and stacked lumber based on size according to company and regulatory policies. • Operated saws, forklifts and wood splitters. • Supervised operations in the lumber yard and managed maintenance of rugs and carpeting. • Operated (ATS) All terrain Sawmill, and Wood-Mizer Portable sawmill. Flying Carpet, Florence AL January 2018—April 2018 Lead Assistant Helped customers find specific Oriental rugs, answered questions and offered product advice • Assisted in inventory management to unload and deliver oriental rugs. • Worked with team members to achieve liquidation sales targets, fostering teamwork and goal attainment. • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items. Southwire Company (12 for life), Florence AL Wire Manufacturer Manufactured and shipped company wire, oversaw completion December 2015—May 2017 • Performed quality assurance on insulated wire and removed faulty or damaged items. • Adhered to production deadlines and implemented strategies to meet department goals. • Trained new employees regarding equipment operation and product assembly.