Resume of Kagiso Kholeka Monye
CONFIDENTIAL E – PROFILE
PERSONAL DETAILS
Surname:
Monye
First names:
Kagiso
Marital status:
Single
Dependants:
One
Hobbies:
Going out, surfing the net, cooking, going to the gym
Languages:
Tswana(Home), English, Zulu, Xhosa, Afrikaans(Limited)
Nationality:
South African
Residential area:
Randburg
Driver's licence:
Code 10
Transport:
Own Car
Health:
Good
Smoker / Non-smoker:
Non-Smoker
Notice period:
Immediate
Contact number:
-
Email address:-
COMPUTER PACKAGES / SKILLS
Packages / Skills:
Good PC skills, Microsoft Office, SAP Knowledge.
EDUCATION:
High School : Princess High School
Highest grade obtained : Grade 12 (Matric)
Year : 2000
Subjects Passed
English
Afrikaans
History
Home Economics
Business Economics
Computer Studies
TERTIARY EDUCATION:
Course : Journalism
Institution : Birnam business college
Qualification : Diploma
Duration : -
Subjects Passed:
Journalism
Public Relations
Linguistics and Literature Theory
Communications (Global and Organisational)
Other training or certificates:
New Recruiter Strategies – By APSO (Association of Personnel Service Organisations of South Africa) - 2006.
Ethics & rights to fees - By APSO (Association of Personnel Service Organisations of South Africa) 2006.
Negotiating Like Big Boys – By Ladragh Cozens (Cozens Group) - 2006.
Time Management – By Dr Brian Jude – 2006
Successfully Selecting People –Cozens In-house training (Effective selection strategies) – 2006
ITIL overview – Gijima 2009
IT 101 – Gijima 2010
Affiliations / memberships
IPSC – Institute of Personnel Service Consultants – wrote and passed an accreditation examination prior to being awarded the certificate.
APSO – Association of Personnel Service Organisations of South Africa
FAIS - 32 Credits
Passed my Regulatory Exam
CAREER HISTORY:
6. . COMPANY: Sithebe Realty
DATES:August 2018 - Current
POSITION:Real estate agent
Duties and responsibilities:
Reporting to: Team manager
Administrative:
Answer phone calls and emails
Schedule appointments and showings
Update property listings
Draft and deliver documents
Research:
Perform real estate market analysis
Stay current with real estate markets, trends and best practices
Search open listings to find properties
Marketing:
Create and distribute promotional material
Manage online and social media presence
5. COMPANY: Westside FM
DATES:April 2014 – June 2018
POSITION:Presenter
I do radio presenting at a local community radio station in Mogale City, Westside FM. I co host a radio talk show that engages on civic matters affecting the West Rand community on Monday to Friday evenings between 7pm and 9pm
I also run my business on a part time basis, I do catering, baking and events since 2015.
4. COMPANY:Outsurance
DATES:March 2011 - June 2013
POSITION:Client Care Consultant
Duties and responsibilities:
Reporting to: Team manager
Dealing with existing clients regarding their short term insurance
Upselling on other products
Handling client queries
Inbound call centre: car insurance, contents, building, credit shortfall, out and about
Making amendments on existing client profiles according to their requests.
Abide to the SLA
Resolving client queries in the set turn around time
Try to retain clients before transferring to retentions department
Abiding to regulatory and compliance requirements all the time
Recommending the best cover to the client without being bias or prejudice
Ensure that queries or needs are handled on a first call resolution.
Escalating matters to management timeously if need be.
Reason for leaving: Health reasons
3. COMPANY:Gijima Ast
DATES:September 2008 – March 2011
POSITION:Recruitment Consultant
Duties and responsibilities:
Reporting to: Team leader
Specialist recruitment of Engineering technical staff e.g. electricians project engineers, technicians etc and IT recruitment
Interview incumbents for technical positions – Technical and Competency based interviews and ensure a culture fit with the client
Conduct Career discussions with candidates
Extensive headhunting
Conducting research and sourcing new companies on the internet and Rocket System
Participate in the payments and follow-ups for all contract employees with Business Administrators
Supervise general performance of candidate on the job for the first three months
Effecting disciplinary measures on candidates when there is need
Manage the attendance of all candidates and present for payments/ salaries
Liaise between the employers (clients) and the candidates
Business development through cold calling and arranging for client visits
Build and maintain a candidate database using the Rocket
Write and place adverts on Pnet and career junction for positions available
Telephonic screening of CV’s for suitable candidates
Conduct checks for suitable candidates these would include reference checks, credit checks, qualification check with Kroll MIE, Criminal checks and ID number validation and verification checks
Set up interviews between client and candidates
Make offers to candidates on behalf of the clients
Negotiate salary with both client and candidates, close candidates on salary expectations
Follow up on candidates that have accepted offers to ensure they have resigned, started with the company and also that they are happy with the company after having started
Build and maintain client relationships contributing towards their growth and profitability
Attend client briefing and compile job specifications from the briefing
Ensure that weekly and monthly targets are met
Achievements:
As recruitment specialists it was not the norm for us to make offers to the candidates that we present to line and HR Generalists, however, sometimes offers would be declined due to salary issues that would have been fully discussed by candidates with the recruitment specialists (who would then communicate this information to generalist but may not always be fully understood), therefore suggested that the specialists made offers to candidates as they even have better relationships with candidates, this helped increase the number of offers accepted
Reason for leaving: Recession
2. COMPANY:Cozens Recruitment Services
DATES:March 2004 to 24 July 2008
POSITION:Candidate Coordinator (Junior recruiter)
Responsibilities & Duties:
Reporting to: Account Manager
General recruitment of office support related skills
Wrote and placed weekly adverts on newspapers, Pnet and Career Junction and handling ad response
Taking daily orders from clients regarding staff requirements
Placing successful candidates in suitable vacancies
Doing reference and criminal checks daily
Candidate induction
Handling contract staff queries
Processing time sheets on a weekly basis
Authorising leave applications
Liaising with the head office on candidate matters
Telephone screening of suitable candidates
Conducted interviews and career discussions
Doing telephonic references on candidates
Recruitment & Selection, Appointing candidate
Managing consultant desk
Client liason,Presenting temp of the month awards for best temp candidate
Updating candidate files, Backround checks
Apointing and relieving candidates from assignment
Maintained daily, weekly and monthly reports
Doing temp/client visits on a daily basis to educate temps i.e. policies and procedures of the company and clients
Administration duties
Holding monthly meetings with candidates
Ensured daily targets are met
Business development through cold calling and arranging for client visists
Participated in the payments and follow-ups of temps/contractors
Supervised general performance of candidates on assignments
Effecting disciplinary measures on candidates when it was necessary
Built and maintained candidate database
Making follow ups with clients with regards to interviews attended by candidates
Breifed candidates on clients and also gave them tips regarding the position
Reason for leaving: Personal growth, career opportunity
1. In 2003 and 2004 I travelled to the UK to work as an Au Pair for a year.
Responsibilities & Duties:
General duties of childminding
References
Available on request
