Kafayat Olapade

KAFAYAT OLAPADE Ezdan 4,building 10,flat 24,Al Wakrah, Doha, Qatar, Doha, Qatar | - |- Professional summary Seasoned Administrative professional familiar with clerical areas, accounting procedures and records management requirements. Positive, upbeat and dependable team player with analytical, resourceful and adaptable approach to solving routine and complex problems. Looking for challenging new role with opportunity to make a lasting impact. Work history Administrator Assistant 06/2019 to Current CENTURY TIME TRADING,CONTRACTING & SERVICES - DOHA , QATER Established effective systems for record retention by creating database for daily correspondence tracking. Attended government health website project meetings and transcribed meeting minutes, topics of interest and project statuses. Supported organisational activities effectively by managing executive travel itineraries and organising events. Sorted and distributed business correspondence to correct department or staff member. Planned travel arrangements for executives and staff. Created databases and spreadsheets to improve inventory management and reporting accuracy. Wrote reports and correspondence from dictation and handwritten notes. Managed incoming and outgoing calls . Adhered to security requirements by screening visitors, updating logs and issuing temporary passes. Automated office operations, managed client correspondence and supervised data communications. Developed and implemented record management procedures. Maintained all office files, both electronic and hard copies. Managed clerical needs of company employees, including copying, faxing and file management. Organised files, developed spreadsheets, faxed reports and scanned documents. Promoted welcoming environment while managing receptionist area and fielding requests for information. Processed and accounted for loans, cheques, promissory notes and other types of financial assistance. Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock. Scheduled and confirmed appointments for entire management team. Standardised department filing system to increase efficiency. Administrative Officer 02/2017 to 12/2018 Pharma Ethics Ltd - Nigeria , Nigeria Recruited, hired, trained and supervised administrative office staff of 15 members. Communicated corporate objectives across all divisions through regular correspondence and scheduled follow-up. Administered to CRM and company database, including troubleshooting, maintenance, updates and reports generation. Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of office personnel and activities. Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving. Established and developed highly-efficient and dependable administrative team by delivering ongoing coaching and motivation while providing opportunities for career acceleration through achievements. Ordered all office supplies, including ink cartridges, toner and paper. Responsible for creative design for prominent projects. Supported Marketing department in improving operations and resolving issues to deliver top-notch customer service. Monitored multiple databases to keep track of all company inventory. Implemented marketing strategies which resulted in 12% growth of customer base. Delivered an exceptional level of service to each customer by listening to concerns and answering questions. Analysed departmental documents for appropriate distribution and filing. Improved company customer service rating by 40%. Customer Services Agent 06/2016 to 01/2017 Sheraton Hotel - Nigeria , Nigeria Delivered an exceptional level of service to each customer by listening to concerns and answering questions. Implemented marketing strategies which resulted in 12% growth of customer base. Improved company customer service rating by 15%. Performed in-depth research to answer more complex questions. Skills Human Resources Management (HRM) Self-directed Office equipment maintenance Problem Resolution Time management Microsoft Office Record keeping and bookkeeping Detail-oriented Report writing Advanced MS Office Suite knowledge Attendance records preparation Strong problem solver Professional and mature Data entry Results-oriented Education Bachelor of Arts: Adult Education Adekunle Ajasin University - Ondo State Hobbies Reading, Meeting people, Swimming References Available at request. 2014