Kadeem

Kadeem Grant 127 7 West Greater Portmore, Portmore, St. Catherine | --OBJECTIVE To work effectively to contribute to the maximization of the efficiency of my department while helping to build and maintain a strong workforce and welcoming atmosphere. To enhance my professional skills in a dynamic stable workplace. To use my knowledge and skills to have a positive impact on the company. EXPERIENCE Customer Service Representative – Sutherland Global Services 2017 Stand as a mediator between the company and customers Making sure the customers experience is a positive one Taking information from customers and entering it into a database Engagement Specialist – Startek inc. October 2019- Present Troubleshoot and resolving customers issues with their computer EDUCATION University of Technology, Jamaica Bachelor of Science in Computing 2019 – Currently perusing Old Harbour High September 2009 – June 2015 CXC (8 Subjects) CAPE (3 Unit 1s) SKILLS Experienced in Microsoft Office tools such as (Office, Database, Excel) Knowledgeable in Computer Networking Programming in languages C, Pascal and PYTHON Competent in Computer Science and Information Technology Good Critical thinking Knowledgeable in Computer Networking Excellent oral and written communication skills Good methodical, analytical, interpersonal and critical thinking skills knowledge of Facility Management Sound knowledge of Stores/Supplies Management and Practices Ability to work in a team, decision making skills and initiative Good interpersonal skills