Kacilyn Salvador

KACILYN CAPATI SALVADOR #49 Sitio Mauli Del Carmen City of San Fernando Pampanga- /- Objective To obtain a position that will enable me to use my strong organizational skills, educational background and ability to work with minimal supervision. Personal Information Date of Birth: Place of Birth: Civil Status: Citizenship: Height: Weight: Religion: Sex: Father’s Name: Mother’s Name: March 01, 1990 San Fernando Pampanga Single Filipino 5’3’’ 140 lbs. Roman Catholic Female Rolando S. Salvador Corazon C. Salvador Educational Background Tertiary: University of the Assumption (AB-Communication graduate) City of San Fernando Pampanga 2006 – 2010 Secondary: Pampanga High School San Fernando Pampanga 2002 – 2006 Primary: San Fernando Elementary School San Fernando Pampanga 1996 – 2002 Work Experience  STREAM GLOBAL SERVICES Clark Field Pampanga Dell Technical Chat Support - Assisting Dell clients with their technical concerns via chat. April 2010 – August 2010  AFEX STAR CARGO (DUBAI) Ras Al Khor Dubai, UAE Secretary / Tele Marketing - Doing outbound calls to all prospective clients in UAE and Bahrain and offer our logistic service August 2010 – October 2010  TELETECH PAMPANGA SM City Mexico Pampanga Globe Telecom Account (Back Office Representative) - Evaluating multiple business postpaid lines if qualified for re contracting. - Customizing postpaid plan. - Placing handset orders - Monitoring handset delivery CRM – MYBSS, ICS August 2013 to August 2014  TELETECH PAMPANGA SM City Mexico Pampanga Clearwire Corporation (Customer Service Representative) Resolves Customer Complaints via phone Verify Account Information Assist with placement of orders, refunds, or exchanges. CRM – SALESFORCE, BOSS August 2014 to February 2015  P3ople 4u / Telco Services Australia (TELSTRA) Ayala Makati Order Management Officer (Back Office work) - Verify Account Information - Evaluating personal postpaid lines if qualified for re contracting. - Customizing postpaid plan. - Placing handset orders - Monitoring handset delivery CRM – SIEBEL , TALKER February 2015 to July 2015  Educo International Group Sofia Suites, Sofia Street, Josefa Subd., Malabanas, Angeles City Head Quarters - Level 8, 15-17 Young Street, Sydney NSW 2000 Sales Operations Officer - Providing support to all Regional Manager assigned globally by providing efficient and accurate agent contracting administration and management in our internal tools. CRM – SALESFORCE, TEAMS, EDUPOINT July 2015 to July 2017 Character References 1. Mr. Donald Rey Carreon Sales Operations Manager Educo International Group -. Mr. Rayan Ibasco Regional Sales and Marketing Manager (USA/CAN), Philippines Educo International Group -. Mr. Alexis Martinez Regional Sales and Marketing Manager (AUS/IRE), Philippines Educo International Group - I hereby certify that above information is true and correct to the best of my knowledge and belief. Kacilyn C. Salvador Applicant’s Signature