Kaala Jones

Kaala Jones Morrilton, AR 72110-- To meet and exceed the expectations of my employer, utilizing my skills to the very best of my ability. I am an organized and efficient individual skilled at managing multiple tasks. Experienced in general office principles and practices. Proficient in Microsoft Word, Excel, and Powerpoint. Work Experience Front Desk Receptionist Holiday Inn Express June 2016 to Present Morrilton, AR Greeting and checking in guests, Making reservations, quickly handling guest complaints and issues Cashier/Customer Service PDQ Valley Park - Russellville, AR January 2010 to Present Job Title: Cashier- duties included operating cash register, cash handling Customer Service Representative ICT - Morrilton, AR August 2005 to December 2010 Job Title: Customer Service Representative- duties included answering inbound calls in a call center resolving customer's issues regarding mortgage and escrow accounts, data entry Director Assistant Mrs. B's Daycare and Learning Center January 2003 to December 2003 - Tupelo, MS Job Title: Director Assistant- duties included bookkeeping, managing and tracking expenditures, as well as creating a nurturing environment for children. Education High School Diploma Tupelo High School 2000 - Tupelo, MS Business Administration Southern Arkansasn University Tech Skills - Camden, AR Clerical, Data Entry, Clerical Typing Computer Answering Phones Customer Service Email Data Entry Scheduling and Planning Travel Arrangements Event Planning Accuracy MS Word, Excel, Outlook, Powerpoint Proficient Additional Information Clerical Typing Computer Answering Phones Customer Service Email Data Entry Scheduling and Planning Travel Arrangements Event Planning Accuracy MS Word, Excel, Outlook, Powerpoint Proficient