K Bonface

K BONFACE Nairobi, Kenya/ -/- OBJECTIVE Realize my objective through hard work and critical thinking. EXPERIENCE Data Entry Specialist E Net Home Fibre Oct 2024 - Present date Nairobi County, Kenya - Recording and accurately updating customer personal information, contact details, and payment data in the company’s database. -Keeping records of subscription plans, payment statuses, and billing cycles. - Recording details of potential customers and tracking engagement with sales teams for future follow-ups. -Recording feedback, complaints, and follow-up data to support service improvement efforts. …more Logo of Records and Information Management East Africa Limited Records Assistant Records and Information Management East Africa Limited Jan 2024 - Jun 2024 Kiambu, Kenya • Participated in the digitization of paper records and implemented electronic records management systems. • Addressed client queries and concerns promptly, ensuring high levels of customer satisfaction. • Provided excellent customer care by responding to inquiries and requests for information. • Maintained organized filing system to facilitate easy retrieval of documents. • Assisted with record management system implementation and maintenance to streamline operations. • Assisted the Administration by organizing training sessions, contacting clients attending the sessions and also collecting feedback • Created Customer Database …more Logo of CHET HOLDINGS PRIVATE LIMITED Records Assistant CHET HOLDINGS PRIVATE LIMITED May 2023 - Dec 2023 8 Nairobi County, Kenya - I operated statistical and database management software to help with data entry, collaboration between teams, and compiling reports. - I performed filing, maintenance, and retrieval of necessary office documents. - I opened new employee files as needed and made sure to follow the records retention policy. - I used QuickBooks to identify and resolve inconsistencies, deficiencies, and discrepancies in accounting documentation. - I created and implemented procedures for records retention, including accessibility, indexing, and storage. - I made sure that documents and information were kept secure. - I managed incoming and outgoing mail effectively. - I classified and indexed records. - I trained new employees who joined the company. - I also participated in the recruitment of new employees. …more Logo of U.S. Fish and Wildlife Service (USFWS) Program Associate U.S. Fish and Wildlife Service (USFWS) 2 Feb 2023 - Apr 2023 Nairobi County, Kenya I conducted research and analyzed data, and then submitted reports detailing my findings. I collected data from more than 50 law courts in Kenya, and compiled, inputted and reported program data for senior managers and regulatory submissions. Additionally, I managed complex calendars and arranged travel. …more Logo of PEGASUS FURNITURES LIMITED Store Operations Manager PEGASUS FURNITURES LIMITED Jun 2022 - Apr 2023 11 mos Kenya I was responsible for overseeing the operations of the store and ensuring customer satisfaction. This involved managing logistics and keeping track of all incoming and outgoing inventory. I also handled payroll for all casual workers and maintained an attendance register for all employees. In addition, I used QuickBooks software to record and classify all financial data to maintain complete financial records. Dealing with customer queries and complaints was also part of my job. Lastly, I managed company assets to ensure they were properly maintained. …more Logo of The Judiciary ,Kiambu Law Courts Assistant Archivist The Judiciary ,Kiambu Law Courts Oct 2021 - May 2022 8 mos Kenya -I have updated and maintained the archives file movement register and conducted a survey and appraisal of records. I also performed weeding of obsolete records and registered new case files using the Judiciary Case Tracking System (CTS). This helped in tracking the case from initiation to disposition. In addition, I aided litigants and members of the public to access court services and established an indexing system for easier retrieval. I managed mail and prepared reports using Microsoft Excel sheets on the court files available in court. 3 I also replaced old file covers with new ones for their preservation and assisted in the reproduction of documents, such as printing and photocopying. … EDUCATION JAN – MAR, 2023 Application 2019 – 2022 (K.C.S.E) : KYANIKA COMPUTER COLLEGE : YUMBISYE SECONDARY SCHOOL 2011 – 2018 (K.C.P.E) : SYOMBUKU PRIMARY SCHOOL PERSONAL ATTRIBUTES • Hardworking • Responsible • Desire to excel • Courteous and trustworthy SKILLS • Database Management Systems. • Ms. Office Packages. • Operating Systems. • Internet and Email skills. 4 Certificate in Computer Kenya Certificate of Secondary Education Kenya Certificate of Primary Education