JYOTI SANAP
EDUCATION
MBA - IT Analytics & Finance From SIBM, Pune - (Distinction)
BE – Production Engineering From K.K.Wagh, Nashik – (Frist Class)
Diploma – Production Engineering From Gov. Polytechnic, Ahmednagar - (Distinction)
SSC – Bhameshwar Vidyalaya, Patoda – (Distinction)
Jun 2023 – May 2025
Jun 2016 – May 2019
Jun 2013 – May 2016
Jun 2012 – May 2013
PROFESSIONAL SUMMARY
CSPO-certified, Product and Project Management professional with over 5+ years of experience building fintech and e-commerce solutions across India and the
Middle East. Currently leading the development of an enterprise-grade financial platform for Saudi Telecom at Hoonartek, with prior experience delivering 25+ highimpact e-commerce solutions at GRAAS and Shoptimize for clients across Southeast Asia. Proficient in Scrum and Kanban frameworks, and Waterfall methodology,
with expertise in requirement gathering, stakeholder management, sprint planning, and end-to-end delivery of product features prioritized in the backlog.
COMPETENCIES
Technical: EPIC creation, Writing User Stories, Backlog Prioritization, Sprint Management, Scrum, SQL, Python, Advanced Excel, Jira, Figma, Draw.io,
Confluence, REST APIs, Freshdesk, SDLC, Microsoft Project
Domain: eCommerce/ Digital Commerce, Financial Technology (FinTech), IT
Certification: Certified Scrum Product Owner (CSPO®), Data Science Certified Professional, Business Analytics with Excel
AWARDS & ACHIEVEMENTS
Awarded "Values Champ – Passion" at Hoonartek for outstanding performance in project management.
Received multiple recognitions and recommendations from customers and internal teams for excellence in delivery and collaboration.
Captain of the kabaddi team and winner of Inter-Zonal tournaments for three consecutive years.
Won 1st Prize in Inter-College Drama Competitions for two consecutive years.
Secured 1st Prize in Paper Presentation Competition at K.K.W.I.E.E.R.
Runner-up in Inter-Zonal Chess Championship.
WORK EXPERIENCE
HOONARTEK– Project Manager (Pune)
Aug 2024 – July 2025
Project: Development of an enterprise-grade financial platform for real-time data access and analysis for Saudi Telecom Company (STC), Saudi Arabia
Delivered an enterprise-grade financial platform enabling real-time access to 100K+ records for 500+ users across departments.
Led a 25-member cross-functional team across India and KSA, ensuring on-time, in-scope delivery with >95% client satisfaction.
Translated complex finance requirements with the help of a team, into scalable tech solutions, reducing manual reporting by 35% and improving speed by
~40%.
Implemented Scrum framework, which helped in increasing team efficiency by ~30%
Managed seamless integration with legacy systems via Ab Initio ETL.
Oversaw UAT and QA efforts, achieving >98.5% defect-free deployments.
Collaborated with C-level stakeholders for scope finalization and delivery alignment.
Handled 2 internal and 1 external ISO audit for the STC project, ensuring compliance and zero escalations.
Oct 2024 – Nov 2024
Project: Managed support project to enhance and optimize legacy system for Morgan Stanley Capital International (MSCI), USA
Acted as Project Manager during the project initiation phase for a support-based engagement.
Set up the complete JIRA project structure, including workflows, and sprint boards.
Created and prioritized the initial product backlog based on client requirements.
Facilitated key Scrum ceremonies including Daily stand up, Refinement sessions, Sprint Planning, and Retrospectives.
Conducted knowledge transition sessions to ensure seamless handover to the project team.
GRAAS (Previously Shoptimize India Pvt. Ltd.)
Associate Project Manager (Pune)
July 2021 – Jun 2024
Worked as an Associate Project Manager, driving product development, solution analysis, and delivery for large-scale e-commerce and digital transformation
initiatives across Southeast Asia and India.
Supported the Project Manager in managing the Schneider Global Project, delivering 8 multi-lingual, multi-currency marketplace sites, which contributed to
an increase in client revenue.
Led the initial planning and coordination for feature-rich B2B and B2C platforms, including marketplace setup, API integrations (payments, shipping, SSO),
and performance optimization.
Actively facilitated Scrum ceremonies include stand-ups, refinements, sprint planning, & retrospectives to ensure delivery cadence and cross-team
collaboration.
Managed project documentation – BRD, FRD, scope definitions, and interface analysis – while aligning with stakeholders on business goals and technical
feasibility.
Supported the Project Manager in creating and prioritizing the backlog, drafting Epics and User Stories, and facilitating the timely resolution of blockers
throughout the sprint cycles.
Coordinated across developers and business teams to support both development and post-deployment maintenance activities.
Conducted onboarding and product training sessions for new team members and business users, accelerating delivery and team productivity.
Key Projects/Features At Graas
• Development of E-commerce Websites for 7 Countries in South East Asia Region
• Hyva Theme Deployment to boost the Performance of eCommerce websites from 35% to 98%
• What's App based ordering on eCommerce platform
• Setup of Marketplace platforms for clients like Schneider Electric for 7 countries.
• Bulk Ordering Feature for B2B customers
• Multiple Shopping Lists/Projects
• Credit Based Buying for B2B Sellers or Dealers
• Personalized Offers for B2B buyers
• Successfully deployed of CICD project in eCommerce platform
• Hyva theme deployment on eCommerce platform to increase performance from 30% to 98%
Customer Solution Engineer
Handled production support tickets and collaborated with clients to prioritize issues using Value effort & MOSCOW techniques.
Coordinated with internal teams to allocate resources effectively and ensure timely resolution of client-reported issues.
Conducted knowledge transfer (KT) sessions for new team members and provided ongoing support to ensure smooth onboarding.
Delivered live platform walkthroughs to clients during and post go-live, enhancing customer understanding and platform adoption.
Acted as a key bridge between clients and development teams, ensuring alignment on timelines, expectations, and deliverables.
Feb 2020 – July 2021