Jyle Macalintal

JYLE MACALINTAL Content Writer WORK EXPERIENCE PERSONAL BACKGROUND Technical Support Representative I am an expert web content writer and has been in the BPO industry for more than 6 years. I am seeking for a job where I can showcase my expertise and at the same time gain more knowledge and experience. iCall Outsourcing Solutions | Jan 2014 - Jul 2016 Tasked to assist customers and provide technical support in various Android devices. Associate Copywriter Affinity Express | May 2019 - Nov 2021 GET IN TOUCH WITH ME Provided content for various business websites under GoDaddy. Tasked to create SEO content, helping websites improve their ranking in Google searches. Documentation Specialist Phone Number: - Email:-Linkedin: https://bit.ly/3mf3oY0 Portfolio: https://tinyurl.com/3msrc9v6 Transec BPO Solutions Inc | Dec 2021 - April 2023 Tasked to manage and maintain knowledge base articles, such as process guides and internal documents. Tasked to create articles aimed to assist customers through the company's Help Center website. Annotator TaskUs | May 2023 - July 2023 Tasked to feed information to an AI-powered language processing tool by answering provided prompts. PREVIOUS EDUCATION New Era University Bachelor of Arts in Communication, graduated in 2019 Angono National High School graduated in 2012 SKILLS Strong English communication skill (verbal and writing) Quick learner and easy to adapt Provides exceptional customer service experience Goal driven Well-versed in Microsoft Office programs as well as in photo and video editing software, such as Adobe Premiere and Adobe Photoshop