Juvylyn Cabanlit

JUVYLYN A. CABANLIT GENERAL VIRTUAL ASSISTANT Data Entry | Customer Service | Social Media Manager About me I am an exceptionally organized, conscientious virtual assistant skilled in data entry, administrative support and social media management. I work positively, quickly and efficiently because I love what I do. I am Data Entry Skills Fast & Accurate Typing Data Processing & Organization – Sorting, categorizing, and managing data systematically Spreadsheet Proficiency Attention to Detail Time Management extremely motivated and a great manager of time. I am thrilled to put my expertise, experience, and Customer Service Skills knowledge to work for your company's success. Clear communication - email and live chat Detail-oriented Contact Problem-Solving Multitasking Order Processing & Follow-ups --Davao City, Davao Del Sur Philippines, 8000 Social Media Management Skills Graphic Design Video Editing Social listening and engagement Caption Writing & Hashtag Strategy Content Scheduling & Planning Tools Education Bachelor's Degree Graphics and video editing Canva Capcut Holy Cross of Davao College 2018 - 2019 Bachelor of Science in Business Administration Major in Financial Management Filmora Experiences Project Management Trello Clickup Notion Virtual Assistant - Medical Billing (Hospice Medicare Part A Billing Specialist) Northeast solutions Inc. June 2019 - April 2024 Bill Medicare Part A for hospice agencies in California. Calendar Appointment Calendly Manage NOE and NOTR submissions and claims with Waystar Zirmed, HospiceMD, and CollaborateMD. Address client inquiries via email and phone. Review claims for accuracy and completeness. Enter patient data: demographics, revenue/HCPCS codes, Time Tracker diagnoses (ICD-9/10), and physician info. Clockify Ensure HIPAA compliance and patient confidentiality. Verify Medicare Part A eligibility with MyAbility. Identify secondary payers and other insurance types. Communication Google meet Check ERA for payment adjustments from NGS. Send weekly reports on claims status and payments. Zoom Whatsapp Telegram Slack Virtual Assistant - Customer Support EVOLV Wellness LLC August 2024 - October 2024 Respond promptly to incoming emails and messages. E-commerce CRM Engage with social media comments and replies, escalating or Shopify hiding as necessary. Richpanel Follow up on partially paid or incomplete orders. Log exchanges with return shipping receipts in the Order Management Sheet. Others Google suites Record all returns and replacements in the order management spreadsheet. Coordinate with the warehouse regarding shipping delays and missing orders. Training & Certificate VA Training Philippines Credential ID: 934d2e363baa46e68e1e8705b18f612b Scan this QR to view my certificate Character References Marco Roldan Customer Service- Resolved Cx -- Irish Jean Atablanco Trainer- Northeast Solutions Inc. - atablancoish@gmail Mary Joy Adajar Customer Service- Skyglobal --