Juvy Grace Adrias

JUVY GRACE B. ADRIAS Blk 23 Lot 7, Anahaw I, Silang, Cavite--CAREER OBJECTIVES A Bachelor’s degree holder in Education with proven communication, email management, and customer service skills. Seeking a career opportunity where I can fully utilize my skills while making a significant contribution to the company. SUMMARY OF QUALIFICATIONS Teaching and learning advocate with relevant experience working in a home-based set up as a real estate virtual assistant, in the academe as a teacher for two years and in the corporate environment as a customer service representative for two years. WORK EXPERIENCES Home-based Virtual Assistant Real Estate April 2019 – Present Key Responsibilities: − − − − − − − Open escrow Coordinate inspections, repair negotiations, and completion of repairs Communicate updates to clients, agents, lenders, and other people involved in the transaction Monitor the contingency period Ensure all documentation is submitted Coordinate the closing process Schedule client follow-up calls (after close) to check in and ask for referrals Email Support Associate Conduent Inc- Email Customer Support TaskUs- Key Responsibilities: - Email Management - Answer customer queries, concerns, and requests about purchases and device issues - Provide relevant, timely, and accurate information about the services offered by the company - Compose emails while assessing the situation of the customer, properly considering their language and level of understanding, technical capabilities, and urgency of the matter - Track email outbounds and follow-through on commitments College Instructor Cavite State University – Silang Campus 2017 Language Teacher Brothers of Christ of Banneux, Inc- Key Responsibilities: - Teach Language and Literature - Create visual and learning aids to make learning more engaging and interactive - Prepare class sessions and assignments to help students grasp course content and how it integrates with overall student learning outcomes for the course - Participate in and contribute to curriculum development by planning, developing, and evaluating new and existing courses and curriculum. - Document students’ attendance, participation, and academic progress by giving and grading assignments, projects, quizzes and/or examinations that lead to a final grade. EDUCATIONAL BACKGROUND TERTIARY • - Philippine Normal University Bachelor of Secondary Education Taft Avenue, Manila SECONDARY • - The Sisters of Mary School Girlstown Biga II, Silang, Cavite ELEMENTARY •- Bagong Buhay Elementary School Bulihan, Silang, Cavite PERSONAL INFORMATION Age: 25 years old Birthday: 14th September 1993 Religion: Roman Catholic Height/Weight: 5 ft. 3 in./65 kgs. I hereby certify that the information provided above are true and correct to the best of my knowledge. JUVY GRACE B. ADRIAS