Juviena Cabigon Pacheco

JUVIENA PACHECO PERSONAL Name: JUVIENA PACHECO Address: 9000 CAGAYAN DE ORO CITY, PHILIPPINES Date of birth:- Place of birth: CAGAYAN DE ORO CITY Gender: FEMALE Marital status: SINGLE CONTACT PHONE:- EMAIL:- RESUME OBJECTIVE To be part of a company or a team where I can enhance my skills and indulge in professional growth. EDUCATION University of Science & Technology of Southern Philippines June 2015 – March 2016 (1st Year) College Macabalan National High School June 2011 – March 2015 Macabalan Elementary School June 2005- March 2011 WORK EXPERIENCE Concentrix Company (February 2, 2018- February 7, 2022) ● Customer Service Representative (6 months) ● Technical Support Representative (3 months) ● Senior Coordinator in Social Media Management Team (2 yrs. & 9 months) ● Chat Support Representative (6 months) REFERENCES - CSR and Technical Support Jose Nestor Raphael Calixtro Clinovations Corp. (May 16, 2022- March 16, 2023) Concentrix Company- Klaudette Soroño ● Dental Insurance Verifier in the US-based Dental Clinic SKILLS Concentrix Assistant Supervisor ● Microsoft Word & Excel - ● Sales Representative ● Social Media Management ● Excellent Communication Skills (Verbal and Written English) ● Excellent Customer Service Skills and Technical Support ● Salesforce Classic and Lightning ● Critical Thinking