Juvelyn Sebua Ata
Pilipog Rd, Pilipog , Cordova , Cebu City,6017--
OBJECTIVE
7 years of experience with sales, technical and medical insurance representative.
Aiming to use my proven customer service and communication skills in your company.
SKILLS
Microsoft Word
Excel
Multi-Tasking
Computer Literate
Customer Service Skills
EXPERIENCE
03/15/2013 -07/31/2014
Support Save Solutions - Customer Service Representative
I've been YELLOW PAGES, an online directory for a year however the
account was dissolved so I was transferred to GREYHOUND, it’s a
travel account for 3 months and the client decided to pull out the
account and transferred to a different company.
08/01/2014 -03/31/2016
Contexta Global, Inc. - Customer Service Representative
I've been with GREYHOUND still on tier 1. Then after 3 months I was
transferred to tier 3. After a year I was promoted as Subject Matter
Expert.
01/18/2020-PRESENT
Appointment Setter
Virtual Medical
Specialist
Cold Calling
Data Entry
Virtual Receptionist
Virtual Assistant
Human Resource
Recruiter
04/15/2016 -08/31/2016
FRST-Virtual Assistant
I've been YELLOW PAGES, an online directory for a year however the
account was dissolved so I was transferred to GREYHOUND, it’s a
travel account for 3 months and the client decided to pull out the
account and transferred to a different company.
07/31/2016 -01/01/2020
Concentrix - Customer Service Advocate
I've been with CIGNA a health care insurance for 2 years and 6
months. We checked claims and benefits of the patient, we also
checked all the precertification and appeals.
01/18/2020 – 06/18/2020
The Results – Technical Support
I've been with Comcast and working as a technical support
representative for both Cables and internet.