Juvalyn Regis

JUVALYN REGIS Admin Assistant | Customer Service | Data Entry | Scheduler Contact Phone:- Email:-Address: Brgy. Casili, Mandaue City, Cebu, Philippines Education Bachelor of Science in Information Technology Eastern Visayas State University Tacloban City, Leyte | 2003 – 2007 Professional Experience Appointment Scheduler / Setter 100Folds Digital | Liloan, Cebu | 2023 – 2025 - Contacted and onboarded new clients, gathering essential information and scheduling appointments. - Organized and maintained client records in the system. - Prepared and submitted daily and weekly task reports. Customer Service Assistant Favor Flow Solutions | Mandaue City, Cebu | 2021 – 2023 - Handled inbound calls, emails, and live chats to address customer inquiries. - Assisted customers with complaints, returns, and issue resolution. - Processed orders, transactions, and account management tasks. - Ensured customer satisfaction by providing excellent product and service support. Admin Assistant & Sales Associate Techcom Security and Automations | 2017 – 2020 - Managed office operations, clerical work, and document preparation. - Maintained databases, filing systems, and business records. - Acted as liaison for clients, ensuring smooth transactions and strong relationships. - Supported sales by suggesting products and contributing to overall business growth. Skills - Office & Clerical Support - Customer Service & Client Relations - Sales & Marketing - Data Entry & Database Management - Computer Savvy (MS Office, G Suite) - Basic Digital & Print Design (Canva, Photoshop) Languages English | Cebuano | Waray-Waray References Juna Cordero – SPED Teacher, Banawa Elementary School Judith Vargas – Secretary, Christ Kingdom Church, Mandaue City