MARIÑAS, JUSTYN I.
Professional Summary
Detail-oriented and analytical Information Technology
graduate with hands-on experience in IT support, data
systems, and customer service tools such as Salesforce and
Navitaire. Adept at troubleshooting, problem-solving, and
contributing to technical solutions with efficiency and
adaptability.
Education
Graduated:
2019
STI College
Bachelor of Science in Information Technology
Work Experience
Insight Specialist
Airasia
Technical Skills
Microsoft Office Suite
SQL
Salesforce
Navitaire
Soft Skills
Critical Thinking
Problem Solving
Adaptability
Language
Filipino (Native)
English (Fluent)
June 08, 2021 – July 31, 2025
• Analyzed operational data to identify trends, inefficiencies, and
improvement opportunities across departments.
• Generated reports and dashboards to support data-driven decisionmaking by senior management.
• Collaborated with cross-functional teams to provide strategic,
actionable insights.
• Conducted market and competitor analysis for planning and
innovation efforts.
• Ensured data integrity and accuracy in all analytics work.
Preflight Executive
Airasia
September 01, 2020 – May 2021
• Ensured accuracy of flight documentation prior to departure.
• Coordinated with flight operations, ground handling, and
dispatch teams.
• Verified compliance of passenger and cargo manifests with
safety standards.
• Handled real-time issues and last-minute operational changes.
• Maintained detailed audit-compliant records and reports.
Work Experience
IT Support
People’s Air Cargo and Warehousing Company Inc
February 10, 2020 – August 20, 2020
• Provided technical support for software, hardware, and network
issues.
• Installed, configured, and repaired hardware and software.
• Logged and resolved technical issues and data communications
problems.
• Supported and maintained IT infrastructure and connectivity.
Certifications
Computer System Servicing NC II
Technical Education and Skills Development Authority (TESDA)
Issued: April 25, 2019