Justine Pearl B. Clores

Justine Pearl B. Clores

$7/hr
Customer Service and Recruitment Specialist
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
City Of Manila, Metro Manila, Philippines
Experience:
9 years
Justine Pearl Clores 3458 P. Del Rosario St. Barrio Obrero Tondo, Manila, ​ -​- PROFESSIONAL SUMMARY A team-player can work on a minimal supervision. Customer Service oriented person and a knowledge seeker who is open for growth. EMPLOYMENT HISTORY Wheelzy LLC - Freelance (Buyer Manager) August 2021 –January 2025 ●​ ●​ ●​ ●​ ●​ ●​ Communicates with Business Partners regarding their User Account Ensures that vehicle condition and quoted amount on the vehicles are accurate and correct base on partners requirement Talk with potential buyers mostly Salvage yards Owners to join our program and be one of the Partner Business that bids on vehicles posted by customers Generate, Update and Sent invoice to partners Manage fund collection from the partners Act as a middle-man between partners and customers to ensure smooth transaction from Providing offers, arranging pick-up and payment. Continuum Global Solutions May 2018 – July 2021 ●​ ●​ ●​ ●​ Handles inbound call Providing customer service with the insured member Used to work as a quality assurance apprentice Ensuring calls handles as per the accounts standards Recruitment Consultant, Bershaw Consultancy. Makati City Sep. 2018 – May 2018 (Free-lance recruiter) ●​ ●​ ●​ ●​ ●​ ●​ Sourcing Applicants via Facebook, LinkedIn and other platforms Doing phone screening and phone interview Scheduling Assessments and Interviews Welcoming applicants when they arrive at the office Facilitating Assessments Endorsing Applicants for the Initial face-to-face Interview Recruitment Coordinator, CLEAR Corporate Solutions. Makati City May. 2018 – Sep 2018 ●​ Sourcing Applicants via Facebook, LinkedIn and other platforms ●​ Doing phone screening and phone interview ●​ Scheduling Assessments and Interviews ●​ Welcoming applicants when they arrive at the office ●​ Facilitating Assessments ●​ Endorsing Applicants for the Initial face-to-face Interview Personal Assistant, CLEAR Corporate Solutions. Makati City Sep. 2017 – May 2018 ●​ ●​ ●​ ●​ ●​ Handles 3 clients and work with them as Virtual / Offshore Personal Assistant Email Management (Sorting emails based on urgency and respond to the general emails) Calendar Management (Scheduling of meetings and other personal appointments) Phone Management (Screening of phone calls based on contact priority) Do other task assigned by the client Receptionist / Admin Assistant, CLEAR Corporate Solutions. Makati City Jul. 2017 – Aug 2017 ●​ ●​ ●​ ●​ ●​ Maintain the cleanliness of the reception area Meet and greet visitors and applicants Answering phone inquiry Creating / posting update on the bulletin board Working on other admin task assigned by the supervisor Customer Service Representative, Teleperformance Philippines. Pasig City Jan. 2017 – Jun. 2017 ●​ Answering phone calls from clients all over the globe (mostly US, AU) ●​ Getting customer's information and verification ●​ Assisting customer on their banking concern ●​ Transfer customer to their respective bank if needed Operation Specialist - Processor, Cash Flow Outsourcing Services. Pasig City Mar. 2016 – Dec. 2016 ●​ Scrubbing all list of sellers/customers to offer a new loan ●​ Communicating with all new leads ●​ Collecting all needed documents to process the loan ●​ Assisting clients to e-sign the contract using DocuSign ●​ Endorsing clients to funding department Digital Marketing and Social Media Specialist, Fruitwishes Philippines. Manila City Apr. 2014 – Jun. 2015 ●​ Marketing plan and strategy ●​ Promoting website via social media platforms ●​ Closely working with content writers for fresh updates and content marketing materials ●​ Event and Bazaar Promotions online ●​ Driving traffic on social media platforms EDUCATION STI College, Caloocan Bachelor of Science, Hotel and Restaurant Management Valenzuela National High School, Valenzuela High School Diploma, Mar. 2009
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