Justine Acelajado Padilla
#19 Biscayne St. Fairview, Quezon City
Mobile no.: -
Email Address:-Skype ID: myamethy
Objective:
To pursue a highly challenging career in this industry and work closely with a team of highly experienced professionals so as to enable myself to grow along with the firm.
Summary of Qualifications:
Highly accomplished professional with diverse experience poised to transition to virtual assistance for small business owners and individuals.
Offer outstanding administrative and project management skills.
Exceptionally well organized, efficient and disciplined.
Excel at multi-tasking and time management.
Possess well-developed interpersonal skills.
Business administration expertise.
Strong coordination skills to work with management, cross-functional teams and vendors/clients in the execution of daily tasks.
Exceptional team leader with strong ability to generate and maintain records, oversee projects, keep team on track and meet deadlines.
Versatile in many computer operating systems and programs.
Excellent written/verbal communication skills.
Tenacious problem solver, including but not limited to computer issues and technical difficulties.
Education:
Polytechnic University of the Philippines
Bachelor of Science in Accountancy-
Previous Employment
Stream Global Solutions
Technical Support Representative
August 2012-August2013
Answering customers queries
Upselling warranties
Sending supporting documents
Helping customers fix their laptop
Sending the laptop for repair
Directing customers to proper department
Freelancer to Different Clients-
Writer
Writing articles based on customer’s need (SEO, academic, web content)
Virtual Assistant
Answering phones
Researching products for Amazon
Researching people for leads
Researching processes for applications (FCC, trademarks, etc.)
Managing companies’ books
Answering customer’s queries via chat
Administrative tasks
Researching any subject based on the Client’s request
Emailing and organizing emails
Scheduling and calendar organization
Marketing Assistant
Researching keywords to be used for marketing
Creating and maintaining social media accounts
Creating basic graphics to entice customers
Creating leadpages
Creating coupons
Creating ads on Google, Facebook, Amazon, etc.
Bookkeeper and Accounting
Creating chart of accounts
Journalizing daily transactions
Creating financial reports
Helping with financial decisions
Chat Representative
Answering customer queries
Paralegal Assistant
Provide help in creating legal documents
Transcribing court documents and letters
Research
Copy typing other documents as needed
Amazon/Online Store Manager
Researching probable products for arbitrage
Researching probable products for private labeling
Adding descriptions on the store to attract more buyers
Maintaining the store
Fulfilling and shipping the product
Customer service such as answering emails, chats, queries an comments
Marketing the product
Making sure that the store is selling well
Skills:
With excellent oral and written communication skills.
Able to clearly transmit necessary knowledge and information by substantive explanation.
Possesses good analytical skills.
Teachable and learns fast.
Used to working under pressure and can handle multi-tasking.
Goal and result-oriented.
Works well in a team and in individual responsibilities.
Proficient in Microsoft Office.
Internet and computer literate.
References:
Available upon request.