JUSTINE FLORENCIO
CREATIVE DIGITAL MARKETING ENTHUSIAST | GUEST EXPERIENCE INTERN
Al Muraqqabat St. Deira, Dubai, UAE | - |-
PROFESSIONAL SUMMARY
I am an ABM student at Far Eastern University with experience in sales, marketing, and customer
engagement. Skilled in delivering tailored solutions, building client relationships, and implementing strategies
that drive revenue growth, I aim to leverage my expertise to exceed targets and contribute to organizational
success.
WORK EXPERIENCE
Jan 2024 - May 2024
Board Game Host | Hive Boardgame Cafe | Dubai
Facilitated engaging board game sessions by explaining rules and managing gameplay.
Recommended games to match player preferences, enhancing customer satisfaction.
Maintained an organized game library, ensuring all materials were complete and accessible.
Fostered a lively atmosphere, encouraging teamwork and participation.
Resolved guest inquiries efficiently to deliver excellent customer service.
Assisted in hosting events and tournaments to attract and retain customers.
Promoted the café's brand through social media and in-person interactions.
Social Media Manager | Self-Employed | 2Cozy | Dubai
May 2024 - Present
Created and executed engaging social media strategies to boost brand visibility.
Shot and edited photos, videos, and logos for diverse platforms.
Curated social media feeds to ensure consistent branding and aesthetics.
Analyzed performance metrics to optimize content and audience engagement.
Collaborated on innovative campaigns and stayed updated on industry trends.
FREELANCE EXPERIENCE
Graphic Designer | Etsy | Dubai
Jan 2023 - Present
Video Editor | Self-Employed | Dubai
Graphic Designer | UpWork | Dubai
EDUCATION
June 2022 - Present
Accountancy, Business, and Management (ABM)
Far Eastern University
Specialization sales, marketing, and customer engagement.
Thesis on "Social Media Marketing Strategies".
ADDITIONAL INFORMATION
Core Skills
Clear Communication
Problem Solving
Sales Expertise
Needs Assessment
Time Efficiency
Adaptability
Relationship Building
Product Knowledge
Lanuages
Tagalog (Native/Bilingual)
English (Native/Bilingual)
Spanish (Elementary
Proficiency)
Digital Tools Skills
