JUSTINEJEIMEE S. GONZALES
04 Banag Balucuc Apalit Pampanga
Mobile number: -
Email Address:-LinkedIn URL: https://www.linkedin.com/in/justinejeimee-gonzales-3222ab262/
PROFILE STATEMENT:
I am a flexible person seeking employment that will allow development and growth and make use
of my existing skills. I am a hardworking, honest individual, a good timekeeper, and always willing
to learn new skills. I am able to work independently in busy environments and also within a team
setting. I am outgoing and tactful and able to listen effectively when solving problems.
EDUCATIONAL BACKGROUND:
Bachelor of Science in Business Administration - Major in Financial Management
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Institute of Accounts, Business, and Finance
Far Eastern University (FEU)
City of Manila
SKILLS AND COMPETENCIES:
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Attention to detail
Strong work ethic
Highly-organized
Time management
Email/Inbox communication
Calendar management
Data Entry
Graphic Design
TOOLS:
• Microsoft Office Suite
• Google Workspace
WORK EXPERIENCE:
Customer Services Associate (Internship)
January 2023 – May 2023
Business Sense Financial Advisor, Inc.
Unit 505 East Tektite Towers (formerly PSE Center), Exchange Road, Ortigas, Pasig
City, Philippines.
My Roles:
• Communication with customers. Answering questions, providing advice, and
solving problems through various channels such as email and phone.
• Resolving complaints. Handling customer complaints and providing solutions.
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Gathering feedback. Collecting customer feedback to help improve products and
services.
Building relationship. Establishing positive rapport with customers and spreading the
company's brand message.
Part-time Admin Staff Remotely
June 2023 – November 2024
Business Sense Financial Advisor, Inc.
My Roles:
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Scheduling and coordination. Scheduling meetings, appointments, and interview
arrangements.
Managing communication. Answering phone calls, responding to emails, and
handling correspondence on behalf of the organization.
Record keeping. Maintaining files, databases, and other records so that information
is organized.
Work independently.
TRAINING & CERTIFICATION:
I hereby certify that the above information is true and correct to the best of my knowledge
and belief.
JUSTINEJEIMEE S. GONZALES
