Justine Arguilles
Amazon FBA Virtual Assistant
4108 Tanza Cavite, Philippines
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https://justinearguilles.mystrikingly.com/
PROFILE
I am an Amazon Virtual Assistant especially trained in helping Amazon private label sellers start and grow their business.
SKILLS
Keyword Research, Search Engine Optimization, Product Research, Supplier Sourcing, Listing Creation,
Amazon Sponsored Ads, Customer Service, Inventory Management
PROFESSIONAL EXPERIENCE
10/2019 – 06/2020
Quezon City, Philippines
Customer Service Representative, Sitel
Handled customer service in a frequent flyer program of one of Australia's airlines
company
Was later upskilled to manage customer bookings or reservations
10/2018 – 04/2019
Pasay City, Philippines
Customer Service Representative, ePerformax Contact Centers & BPO
Worked as customer support in one of the well-known e-commerce platforms in the US
I worked closely with both sellers and buyers to come up with the best solution for their
concerns such as item defects, returns, refunds, and such
06/2018 – 09/2018
Carmona Cavite,
Philippines
Teacher, Beatitudes Technological & Theological College
Worked as an English teacher to elementary and high school students
06/2016 – 06/2018
Pasay City, Philippines
Customer Service Representative, Teletech Customer Care Management Philippines, Inc.
Handled all customer concerns about their prepaid service in Australia's largest
telecommunications company including complaints and basic technical support.
Was later upskilled to handle residential postpaid billing for landline and internet
COURSES
06/2021
Amazon Seller VA Masterclass
CERTIFICATES
Global Communications Training
Contact Center Services NC II