Justine Arguilles

Justine Arguilles Amazon FBA Virtual Assistant 4108 Tanza Cavite, Philippines - - https://justinearguilles.mystrikingly.com/ PROFILE I am an Amazon Virtual Assistant especially trained in helping Amazon private label sellers start and grow their business. SKILLS Keyword Research, Search Engine Optimization, Product Research, Supplier Sourcing, Listing Creation, Amazon Sponsored Ads, Customer Service, Inventory Management PROFESSIONAL EXPERIENCE 10/2019 – 06/2020 Quezon City, Philippines Customer Service Representative, Sitel Handled customer service in a frequent flyer program of one of Australia's airlines company Was later upskilled to manage customer bookings or reservations 10/2018 – 04/2019 Pasay City, Philippines Customer Service Representative, ePerformax Contact Centers & BPO Worked as customer support in one of the well-known e-commerce platforms in the US I worked closely with both sellers and buyers to come up with the best solution for their concerns such as item defects, returns, refunds, and such 06/2018 – 09/2018 Carmona Cavite, Philippines Teacher, Beatitudes Technological & Theological College Worked as an English teacher to elementary and high school students 06/2016 – 06/2018 Pasay City, Philippines Customer Service Representative, Teletech Customer Care Management Philippines, Inc. Handled all customer concerns about their prepaid service in Australia's largest telecommunications company including complaints and basic technical support. Was later upskilled to handle residential postpaid billing for landline and internet COURSES 06/2021 Amazon Seller VA Masterclass CERTIFICATES Global Communications Training Contact Center Services NC II